Info pages
Version 2.1, published , 15 January 2022
1. GENERAL RULES
1.1. The English version of the terms and conditions prevails over all others. In the event of a dispute, the English version will apply.
1.2. The General Terms and Conditions are a lawful agreement between an account owner (user / player) and the company (betify.com). All account owners registered at www.betify.com should act in accordance with the General Terms and Conditions.
1.3. Before you start playing, you must register a player account at www.betify.com.
1.4. An account at Betify.com is an account belonging to its Owner for honest execution of normal commercial transactions between the Owner and Betify and for betting money or engaging in other gambling-related activities.
1.5. Betify.com, hereinafter referred to as the “Website”, is an Internet gateway accessed online at www.betify.com. It has all relevant information about Betify activities and used by the Company to provide services to its account owners.
1.6. Please mind the fact that each game at Betify has its own rules and conditions.
1.7. You can read the terms and conditions of every bonus and promotion in the "Promotions" section of the Website.
1.8. Users must use all the services provided by the Company in accordance with the Terms and Conditions and applicable restrictions.
1.9. The text of the Terms and Conditions is in English, which has legal force. The translation of the Terms and Conditions into any other language is carried out for information purposes only. In case of any inconsistency or discrepancy between the English language text and any other language version, the text of the Terms and Conditions in English shall prevail.
2. Create An Account
2.1. Before you start playing or using our services, you must register a player account at our Website.
2.2. You can create an account at Betify.com in several ways:
- by pressing Registration button and following the on-screen instructions;
- by using other means proposed by Betify from time to time.
2.3. Your account will be managed by Betify and/or its affiliate and/or another company you entered into the contract with.
2.4. You must provide us with personal data during registration, which includes your name and date of birth, as well as contact details, address, phone number and email (hereinafter referred to as the "Personal data"). To modify your Personal data, you can contact our Customer support or just use the My Profile tab in your account. The Company may suggest other means to edit personal data from time to time.
2.5. The finance department may postpone processing a withdrawal request due to additional verification.
2.6. By creating your account, you guarantee the following:
- You understand and accept the existing risks of losing your money by using the services of the Website;
- You are at least 18 years old. If you are under 18, please close our Website. Please, note that the participation of minors in offered on this website activities is prohibited.
- You are over the legal gambling age in your jurisdiction;
- Gambling is not prohibited in your jurisdiction: Prior to attempting to open an account on our site, it is the player's entire responsibility to make sure that he/she is not in breach of any legislation or gambling regulation in force in his jurisdiction;
- You can enter into contracts under the laws of your jurisdiction;
- You are not banned from gambling;
- Your account hasn't been deleted for the following reasons: conspiracy, fraud, criminal activity, violation of the Terms and Conditions or the Responsible gaming clause.
2.7.In order to prevent fraud and to add an additional layer of security to your transactions, Betify performs identity verification and payment authentication.
- An account owner must complete the account verification before withdrawing funds. This could be done by uploading the documents in the "Verification" section of the account owner's profile. An account owner can send us the documents via email only in case of technical issues.
- If an account owner sent us the documents via email, the account verification will take up to 24 hours from the receipt of the documents sent to: [email protected].
2.8. When creating an account, your personal data must be accurate and, where necessary, kept up to date, such as name, email address etc. You're not allowed to create multiple accounts: only 1 account per person. You're not allowed to create an account for any other person, family member, address (mail or IP), email or device. Any other accounts besides your main Betify account are considered duplicates. The Casino reserves the right to block multiple accounts without notice.
If we decide to delete a duplicate account:
- all bonuses, free spins and winnings that you received by using this account will be canceled;
- the Company has the right to confiscate deposits that were made with a duplicate account.
2.9. When it comes to gambling laws, they differ from country to country. The following is a List of countries where Player is not allowed to register: Afghanistan, Algeria, Angola, Antigua and Barbuda, Armenia, Aruba, Australia and its territories, Bahamas, Bangladesh, Barbados, Belize, Bonaire, Bhutan, Botswana, Brunei, Burundi, Cabo Verde, Cambodia, Central African Republic, Chad, China, Congo (Congo-Brazzaville), Curacao, Democratic Republic of the Congo, Djibouti, El Salvador, Equatorial Guinea, Eritrea, Ethiopia, Fiji, France and its territories, Gambia, Ghana, Guatemala, Guinea, Guinea-Bissau, Holy See, Iraq, Iran, Israel, Kazakhstan, Kenya, Kiribati, Laos, Lebanon, Lesotho, Liberia, Libya, Malawi, Maldives, Mali, Malta, Marshall Islands, Mauritania, Micronesia, Moldova, Montenegro, Mozambique, Myanmar (formerly Burma), Namibia, Nauru, Netherlands and its territories, Nicaragua, Nigeria, North Korea, North Macedonia (formerly Macedonia), Northern Ireland, Pakistan, Palau, Palestine State, Papua New Guinea, Russia, Saba, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Samoa, Sao Tome and Principe, Seychelles, Sierra Leone, Singapore, Sint Maarten, Solomon Islands, Somalia, South Korea, South Sudan, Sudan, Suriname, Syria, Tanzania, Timor-Leste, Togo, Tonga, Trinidad and Tobago, Turkey, Tuvalu, Uganda, Ukraine, United Kingdom, United States of America, Uzbekistan, Vanuatu, Vatican City, Venezuela, Yemen, Zimbabwe.
In any case, please check the legislation in your country in order to comply with the law in that country.
2.10. Some game providers may restrict certain games from being played in certain countries.
2.11. NetEnt will not permit NetEnt Casino Games to be supplied to any entity that operates in any of the below jurisdictions (irrespective of whether or not NetEnt Casino Games are being supplied by the entity in that jurisdiction) without the appropriate licenses. Belgium, Bulgaria, Colombia, Croatia, Czech Republic, Denmark, Estonia, France, Latvia, Lithuania, Mexico, Portugal, Romania, Spain, Sweden, Switzerland, United Kingdom, United States of America.
2.12. All NetEnt Casino Games may not be offered in the following territories: Afghanistan, Albania, Algeria, Angola, Australia, Bahamas, Botswana, Belgium, Bulgaria, Colombia, Croatia, Czech Republic, Denmark, Estonia, Ecuador, Ethiopia, France, Ghana, Guyana, Hong Kong, Iran, Iraq, Israel, Kuwait, Latvia, Lithuania, Mexico, Namibia, Nicaragua, North Korea, Pakistan, Panama, Philippines, Portugal, Romania, Singapore, Spain, Sweden, Switzerland, Sudan, Syria, Taiwan, Trinidad and Tobago, Tunisia, Uganda, United Kingdom, United States of America, Yemen, Zimbabwe.
2.13. The followed NetEnt Braded Games have some further restrictions in addition to the Blacklisted Territories set out above:
2.13.1. In addition to the jurisdictions set out in paragraph 2.11., Planet of the Apes Video Slot must not be offered in the following territories: Azerbaijan, China, India, Malaysia, Qatar, Russia, Thailand, Turkey, Ukraine.
2.13.2. In addition to the jurisdictions set out in paragraph 2.11., Vikings Video Slot must not be offered in the following jurisdictions: Azerbaijan, Cambodia, Canada, China, France, India, Indonesia, Laos, Malaysia, Myanmar, Papua New Guinea, Qatar, Russia, South Korea, Thailand, Turkey, Ukraine, United States of America.
2.13.3. In addition to the jurisdictions set out in paragraph 2, Narcos Video Slot must not be offered in the following territories: Indonesia, South Korea.
2.13.4. In addition to the jurisdictions set out in paragraph 2, Street Fighter Video Slot must not be offered in the following territories: Anguilla, Antigua & Barbuda, Argentina, Aruba, Barbados, Bahamas, Belize, Bermuda, Bolivia, Bonaire, Brazil, British Virgin Islands, Canada, Cayman Islands, China, Chile, Clipperton Island, Columbia, Costa Rica, Cuba, Curacao, Dominica, Dominican Republic, El Salvador, Greenland, Grenada, Guadeloupe, Guatemala, Guyana, Haiti, Honduras, Jamaica, Japan, Martinique, Mexico, Montserrat, Navassa Island, Paraguay, Peru, Puerto Rico, Saba, Saint Barthelemy, Saint Eustatius, Saint Kitts and Nevis, Saint Lucia, Saint Maarten, Saint Martin, Saint Pierre and Miquelon, Saint Vincent and the Grenadines, South Korea, Suriname, Turks and Caicos Islands, United States of America, Uruguay, US Virgin Islands, Venezuela.
2.13.5. In addition to the jurisdictions set out in paragraph 2, Fashion TV Video Slot must not be offered in the following territories: Cuba, Jordan, Turkey, Saudi Arabia.
2.14. Universal Monsters (Dracula, Creature from the Black Lagoon, Phantoms Curse and The Invisible Man) may only be played in the following territories: Andorra, Austria, Armenia, Azerbaijan, Belarus, Bosnia and Herzegovina, Cyprus, Finland, Georgia, Germany, Greece, Hungary, Iceland, Ireland, Liechtenstein, Luxembourg, Malta, Moldova, Monaco, Netherlands, North Macedonia, Norway, Poland, Russia, San Marino, Serbia, Slovakia, Slovenia, Turkey and Ukraine.
2.15. Internet gambling may be illegal in the jurisdiction in which you are located; if so, you are not authorized to use your payment card to complete this transaction.
2.16 Cardholder's responsibility to know the laws concerning online gambling in his or her country of domicile.
2.17 Employees, former employees of service providers and/or affiliated persons are not permitted to register the accounts on the Website and cannot exploit the services and promotions available on it. Same rules apply to family members of the above mentioned.Violation of this rule will result in the account being permanently closed and the referred accounts will be considered as fraudulent. Any winnings derived from such activities will be deemed as forfeited by the account holder and only the deposited amount will be returned to the account holder.
3. Betify ACCOUNT MANAGEMENT
3.1. Betify may at its discretion at any time:
- reject a user's request to create a Betify account;
- block an existing Betify account without notice;
- reject deposits without explanations;
- request additional documents at any time to verify the identity of an account owner. The Сompany has the right to suspend the account until the user provides necessary documents;
- VIP Manager is available from VIP level 4. However, we reserve the right to determine that a player is ineligible for the benefits of a VIP Manager, such as in cases where the VIP level is achieved through winnings of coinz as a tournament reward.
- suspend or block access to the services of the Сompany, confiscate funds from the player's balance in the event that the same payment details are used with another account;
- store and manage users' funds in accordance with generally accepted financial management principles for such funds;
- block a Betify account, confiscate funds or reject claims if an account owner directly or indirectly violated the Company's corporate policy published on the Website or is caught or suspected of conducting illegal activities on Betify (violated a law in vigor or other regulations, the rights of a third party);
- suspend or block access to some or all games, promotions, prize drawings or other services, if there's a legitimate reason to believe that a Betify account is used, has been used or will be used to carry out fraud or any other illegal activities;
- suspend or block access to the services of the Сompany, confiscate funds if there are reasons to believe that a user is cheating or attempting to harm (in any way) the client base or the Betify software;
- suspend or block access to the Website if there are reasons to believe that a user is using AI to play on the Website or trying to team up with another player or group of players. By registering on the Website, a user agrees to play in accordance with the principles of fair play, otherwise, he will have an undeniable advantage in a game over other players.
- timely suspend or block the Account Holder participation in the Services, forfeit or confiscate funds available on the Betify Account if its Holder is found cheating. Also it can happen if Betify administration has the reasons to believe that the Account Holder has used a system (including machines, robots, computers, software or any other automated system), that is designed to defeat or capable of defeating the Client Application and/or Software.
3.2. Betify guarantees:
- safe and proper management of user funds;
- collection, storage and management of personal data of users in accordance with the Information privacy law;
- storage of user funds in a separate bank account.
3.3. Betify is not a financial institution and does not charge interest on registered user accounts.
3.4. You’re not allowed to create multiple Betify accounts: only 1 account per person. If a user has violated this condition, Betify has the right to block and/or delete duplicate Betify accounts and confiscate the remaining balance.
Any bonuses of duplicate Betify accounts will be confiscated.
3.5. It is prohibited to disclose your account data to third parties, sell or transfer access to the account, or buy access to another account.
3.6. It is prohibited to transfer funds from one account to another.
4. RESPONSIBLE GAMING. ACCOUNT SETTINGS
4.1. Account settings allow an account owner to:
- block access to games for a certain period of time.
4.2. If Betify has reason to believe that gambling can ruin a person's life socially, emotionally and financially, the Company reserves the right to block the user’s access to his account.
4.3. Please note that gambling can be addictive. If you’re preoccupied with gambling, spending more and more time and money on it, chasing losses, or gambling despite serious consequences in your life, you can contact technical support to block your account.
5. ACTIVE AND INACTIVE ACCOUNTS
5.1. An account is considered inactive if it hasn’t been used for more than 12 consecutive months.
5.2. Betify has the right to suspend or delete accounts if:
- a Betify account doesn't record any transaction for 12 consecutive months (such accounts are considered inactive. If your account has become inactive, and we tried to get in touch with you, but there was no answer, the Company has the right to delete your account);
- Betify administration tried to get in touch with the owner of the inactive account, but there was no answer / necessary payment instructions were not respected.
5.3. If your account has been blocked or deleted, and your account balance is positive, you must contact Betify support and, if necessary, provide detailed information to resolve the issue of possible withdrawal of remaining funds.
5.4. The Company has the right to charge a monthly fee for an inactive account in the amount of 8 CA$ /month (or the equivalent in another currency).
5.5. Any balance on an inactive account received as cashback will be immediately canceled.
5.6. Minimum cashback amount credited is 0.20 EUR / 0.20 CAD. /0.20 USD / 1 BRL.
6. CHARGEBACK
6.1. According to the following conditions, any laws, regulatory acts, policies and provisions of the General Terms and Conditions and without prejudice to the Company, Betify reserves the right to temporarily suspend or permanently close a Betify account upon receipt of chargeback request.
6.2. Upon receipt of chargeback request, Betify will evaluate the risks and damages caused to the Company and will proceed accordingly. A notification about the final decisions taken against the account will be sent to the e-mail address indicated in the owner’s account.
6.3 Betify reserves the right to confiscate or forfeit any winnings or remaining balance generated on the account upon receipt of chargeback request.
7. DELETE A BETIFY ACCOUNT
7.1. The account owner can delete his account at any time by sending an email to the Betify support: [email protected].
7.2. In order to return funds on a blocked or deleted account, you must contact Betify support to clarify details necessary for refund.
7.3. If you want to delete your account due to gambling addiction, or your account was blocked by Betify due to fraudulent activities, you agree to never create a new account on this Website. The Company is not responsible for any losses you may incur after opening a new account. We reserve the right to delete an account violating these conditions at any time.
7.4. You can delete your account only if you do not have funds on the balance and/or there aren’t any withdrawal requests in the course of processing.
7.5. If a player closes his casino account due to “problems with gambling” / “loss of self-control over the game” / “gambling addiction”, in this case, the player is prohibited from playing on the sites of the casino partners, which are indicated in the license of this casino.
7.6.The player undertakes not to open a new account. The casino is not responsible for opening by you a new account and any losses that you may incur after opening a new account. We reserve the right at any time to close an account that was created in violation of these rules.
8. DEPOSIT RULES
8.1. Any financial transaction (balance replenishment / money transfer, etc.) via a Betify account can be carried out at any time with the help of a Financial Institution or a Payment service provider.
- Method, conditions, availability and duration of monetary transactions on the account depends on the time required to perform these transactions, as well as on the country of residence of a user and a financial institution used for these transactions.
8.2. Betify has the right to reject a transaction if an account owner did not provide enough evidence to prove his identity, age, location and ability to pay.
8.3. Betify transfers all funds received from an account owner to his Betify account. All user funds are stored in a bank account separate from that of the Company.
8.4. An account owner can:
- deposit funds to his Betify account by using only his personal credit card or personal account opened with a Financial institutions or its licensees;
- it is forbidden to provide access to the account to third parties, including for making deposits or withdrawing funds. An account owner agrees that his account is for his own use only;
- an account owner is not allowed to transfer funds from your account to other players or vice versa.
- an account owner is solely responsible for compliance with the above obligations.
8.5. Betify has the right to reject a bet if the name of the account owner from which funds are transferred differs from that indicated in the personal/contact information of the account owner and there is insufficient evidence that this account really belongs to the account owner.
8.6. Betify does not interfere with the balance of a Betify account owner unless it is necessary to:
- debit a Betify account for a bet made, to be made or about to be made by its owner during a game;
- initiate a chargeback by request of a Betify account owner;
- pay basic bank fees for deposits and withdrawals.
8.7. The balance on your Betify account may become negative if you have sent a chargeback request to a Financial institution and it has been approved.
8.8. If an account owner requests a withdrawal of funds he deposited or received from the Company as real money, but never used in games, Betify will reject this request in order to prevent money-laundering.
8.9. Betify has the right to determine maximum and minimum deposit amount depending on the payment method chosen by a user.
8.10. Some countries may ban gambling and classify gambling games as illegal. If you are a resident of these countries, please stop using the Website immediately. Users are responsible for their actions or conduct on the Website in accordance with applicable laws.
8.11. Betify prohibits the use of the Website for money laundering. The Company has the right to block any suspicious transactions and notify the relevant authorities about them.
8.12. Betify undertakes to check transactions of all users to prevent money laundering.
8.13. A user is fully responsible for paying and performing the necessary tax checks, as well as for paying all necessary taxes associated with winnings, prizes, his account and activities on the Website.
8.14. A user confirms that he’s the legitimate owner of the money he deposits and that the money is not tainted with any illegality and does not originate from any illegal activity or source. A user undertakes to use only those funds in the Casino that were obtained legally.
8.15. When you use G2A Pay services provided by G2A.COM Limited (hereinafter referred to as the ""G2A Pay services provider"") to make a purchase on our website, responsibility over your purchase will first be transferred to G2A.COM Limited before it is delivered to you. G2A.COM is becoming Merchant of Record over your purchase. G2A Pay services provider assumes primary responsibility, with our assistance, for payment and payment related customer support. The terms between G2A Pay services provider and customers who utilize services of G2A Pay are governed by separate agreements which can be found under the link https://pay.g2a.com/terms-and-conditions and are not subject to the Terms on this website.
8.16. In order to proceed the payment transaction, you temporary entrusts the G2A.COM with subject of the transaction, and G2A.COM takes responsibility for the product and for the transaction processing.
8.17. With respect to customers making purchases through G2A Pay services provider checkout, (i) the Privacy Policy of G2A Pay services provider shall apply to all payments and should be reviewed before making any purchase, and (ii) the G2A Pay services provider Refund Policy shall apply to all payments unless notice is expressly provided by the relevant supplier to buyers in advance. In addition the purchase of certain products may also require shoppers to agree to one or more End-User License Agreements (or ""EULAs"") that may include additional terms set by the product supplier rather than by Us or G2A Pay services provider. You will be bound by any EULA that you agree to.
8.18. You are responsible for any fees, taxes or other costs associated with the purchase and delivery of your items resulting from charges imposed by your relationship with payment services providers or the duties and taxes imposed by your local customs officials or other regulatory body. In addition, fees may be charged in a different currency than the currency used by your account.
8.19. For customer service inquiries or disputes, You may contact us by email at [email protected]
8.20. Questions related to payments made through G2A Pay services provider payment should be addressed to [email protected]
8.21. Where possible, we will work with you and/or any user selling on our website, to resolve any disputes arising from your purchase.
8.22. Please note that using a third party credit card is not recommended. Therefore, in order to fight against money laundering and to guarantee maximum security to our players: Betify reserves the right to block the account for 48 hours and to ask for documents.
9. WITHDRAWAL POLICY
9.1. Withdrawal from the gaming account can be made in any way available at the Casino website at the time of replenishment.
9.2. All withdrawal requests are processed within three (3) banking days
Refund response in each case below is performed within 3 days (72 hours) after receiving the corresponding refund request from the Player.
When verifying your account you must provide the following documents:
- copy of your passport or identity card in color with valid expiration date;
- color copy of the utility bill (not older than 3 months), which clearly shows the name and address of residence;
We may occasionally request additional documents or details regarding your account of any deposit made by you, such as selfies, proof of cards or others.
- All withdrawal requests are processed by the financial department within 24-48 hours after the successful identity and account verification, from Monday to Friday, 09:00-17:00 (GMT+1).
- Betify is not responsible for non-compliance with the withdrawal terms for technical reasons beyond the control of the Casino.
- Betify has the right to determine its own payment and withdrawal terms and maximum and minimum withdrawal amount for each procedure, which may differ depending on the withdrawal method, account status and other possible factors affecting the withdrawal process.
- You may withdraw no more than €1,000 per transaction (or the equivalent amount in the currency of your account), no more than €3,000 per day and no more than €20,000 (or the equivalent amount in the currency of your account) within 30 days, unless we have agreed a larger amount.
9.2.1. All requested documents by our financial department, that are required for the verification of your account should be sent via e-mail to: [email protected].
9.3. Betify may, at its discretion, choose a Payment service provider to perform certain procedures concerning deposits, withholding and managing funds and/or to facilitate the withdrawal process from Betify accounts.
- request a withdrawal of funds from his Betify account only to his personal account opened with a Financial institutions or its licensees;
- the minimum withdrawal amount is €50 equivalent in other currency, for bank cards and €50 or equivalent in other currency, for other payment methods;
- withdrawal can only be made using the exact same method that you used to add funds to your account. Therefore, you must ensure that payment details meet the requirements of a respective payment system. If a payment system is not available for withdrawal for any reason, the Casino has the right to choose a withdrawal method in its sole discretion;
- The Casino has the right to determine its own payment and withdrawal terms and maximum and minimum withdrawal amount for each procedure, which may differ depending on the withdrawal method, account status and other possible factors affecting the withdrawal process.
- If the amount of bets from the player’s real balance at the time of application for withdrawal is less than three times the deposit, the Company has the right to withhold a commission of up to 10% of the withdrawal amount. The commission is deducted from the player’s real balance.
- The financial department has the right to refuse a withdrawal if the deposited funds were not wagered once.
- An account holder is fully responsible for providing the Betify administration with accurate payment details in order to request withdrawals or refunds.
- Hunting bonuses may include (but is not limited by) depositing only to take advantage of promotional offers.
-It is forbidden to practice the “Bonus Hunt” if player has an active wager bonus (open all the free spins accumulated on the different games at the same time).
- If withdrawal requests are submitted with different IBAN, Betify reserves the right to refuse them. Only one IBAN per client is allowed.
- If the player deposited with both crypto currencies and credit card, he or she will be requested to withdraw at least once into his/her bank account before being able to withdraw with crypto currencies.
9.4. Withdrawal is carried out by transferring funds to the bank account of a Betify account owner, if he made such a request. Betify has the right to limit the maximum withdrawal per Betify account.
9.5. In order to withdraw funds, you must perform the following steps:
- Select Withdraw funds in the appropriate section of your Betify account;
- Choose a suitable withdrawal method;
- You may be asked to provide the necessary personal data to confirm your identity, ownership of the account and the amount required for withdrawal;
- After clicking on the "Confirm" button, you will see a notification confirming the withdrawal request;
- Withdrawal can only be made using the exact same method that you used to add funds to your account. There may be restrictions on withdrawals. Betify may require additional information to confirm your identity and account to be credited(selfie with passport / credit or debit card, etc.).
9.6. Betify reserves the right to charge a processing fee for withdrawals.
9.7. In order to comply with the AML regulations, we operate what’s called a ‘Closed Loop Policy’ when it comes to withdrawing funds. This means that if you have deposited into your player account using one payment method, you will have to withdraw back onto that same payment method.
9.8 Provisions about consequences in case of crashing and aborting games.
9.9 Provisions about rules of сonduct in Live Chat.
10. REFUND POLICY
10.1. In case any Credit Card purchases are considered to carry an unacceptable risk for security or legal reasons either by our Payment processors or by the Casino, we will initiate refunds for all such transactions back to the Сredit Сard, and notify all the appropriate authorities and parties.
11. Anti-Money Laundering Policy
As soon as the Player opens an account with Betify Casino, the Player is agreeing to abide by all the rules and regulations relating to anti-money laundering that are in place. In short, the Player binds himself not to use funds that are, in any way whatsoever, the proceeds of crime.
Players may not use Betify Casino’s services in any way directly or indirectly associated with money laundering.
If the Player does not respect these rules and regulations, then Betify Casino may suspend the Player’s Account pending investigation.
Registration of Players
The process for the registration of players is provided for under the Terms and Conditions.
Before any opening of an Account there must be registration by the Players which involves the provision of accurate details to Betify Casino. It is the Player’s responsibility to immediately provide Betify Casino with updated information to any information / documentation provided at the initial Account opening stage. Betify Casino has the discretion to verify creditworthiness of a Player with third parties who previously provided any information on the Player.
Upon Registration, Player must fill in all the information requested, and it is Player's responsibility to ensure that the information provided is complete and accurate.
Betify Casino reserves the right to carry out verification procedures. In case Betify Casino suspects that Player provided false information, we are entitled to close and block Player's access to Account.
Player has the responsibility to inform Betify Casino of any updates or changes of his information.
If Betify Casino becomes aware that a person has provided false information We will immediately cancel that person’s registration as a Player with Betify Casino and close his Account.
No person under eighteen years of age (or the applicable majority age in that person’s jurisdiction) may be registered as a Player and any funds deposited or any money won by any such persons shall be forfeited to the Regulatory Authority.
Betify Casino shall, always, keep a secure online list of all registered Players. Any one individual can only register a single Account with Betify Casino and multi-account practices are strictly prohibited.
Anonymous Accounts
Betify Casino shall not open anonymous Accounts or Accounts in fictitious names such that the true beneficial owner is not known.
Examination of transactions
Betify Casino reserves the right to monitor all the transactions with a view to prevent money laundering. Furthermore, Betify Casino reserves the right to examine with special attention, and to the extent possible, the background and purpose of any complex or large transactions and any transactions which are particularly likely, by their nature, to be related to money laundering or the funding of terrorism.
Payments of winnings
A Player requesting the first withdrawal following registration shall be required to verify his identity through the submission of a copy of an identification document. The withdrawal request shall not be acceded to by Betify Casino prior to receipt of a copy of this document from the Player.
In all cases, Betify Casino reserves the right to suspend a cash-out request pending verification of Player’s identity, age and location.
Payments of winnings or refunds shall be transferred back through the same channel from which Player had made the original transfer in the first place. Where this is not possible, the Player shall be requested to provide an alternative channel together with sufficient proof that such channel relates back to the Player. It shall be within the Betify Casino's sole discretion to determine whether proof provided by the Player is sufficient or not. Betify Casino may, in its sole discretion and in accordance to the licencing compliance rules and an internal risk assessment, require a first payment of winnings for the Player being released as the bank transfer wire with a purpose of completing the KYC verification checks.
All withdrawals from Players must be thoroughly checked as per our payout management procedures before being processed. When it becomes evident that a Player never had the intention to carry out any betting activity with us, the Player should be informed that funds will not be processed until his identity, age and place of residence is proven beyond doubt and/or a period of at least three months has elapsed from when the deposit was made.
When a player attempts to gain an unfair advantage at the casino, the casino will take action, including forfeiture of winnings and bonus funds. As a reminder, Bonus abuse is a strictly prohibited practice at the online casino.
Please note that includes strategies such as "Martingale", "Reverse Martingale" and similar strategies that aim to increase bets while losing.
Acceptance of wager
Betify Casino shall not accept a wager from a Player unless– an Account has been established in the name of the Player and there are adequate funds in the Account to cover the amount of the wager; and the funds necessary to cover the amount of the wager are provided in an approved way.
AML Procedures
To reduce the possibility that our operation is used to launder money:
Only bets from known individuals are accepted.
Cash deposits or withdrawals are not accepted.
We reserve the right to limit bets without prior notice.
Betting activity will be monitored for irregular patterns.
All withdrawal requests will be manually checked to ensure withdrawals are always paid out to the same account used to deposit whenever possible.
Players who deposited but did not place any bets, or only made a deposit to receive free spins, cannot withdraw any money from their casino account.
A player always needs to have placed at least his deposit amount in bets before he or she is able to withdraw the money.
Betify Casino shall not make a payment which results in an excess of two thousand Euro (€2000) gained within 24 hours or a payment which results in an excess of two thousand three hundred Euro (€2300) cumulated of all payouts requested by a Player from the moment of registration, being withdrawn out of a Player’s Account to a Player until the Player’s identity, age and place of residence have been verified.
Cash
Betify Casino cannot accept cash from players and funds may be received from players only by any of the following methods-
i. credit cards;
ii. debit cards;
iii. bank transfer;
iv. e-wallets.
Reporting to authorities
Betify Casino reserves the right to report suspicious transaction to the relevant authorities.
12. DISCLAIMER OF LIABILITIES
12.1. A user shall be fully responsible for any activities undertaken on his Betify account, including the participation in games. The Website and Games are provided without any warranties, express or implied.
12.2. The company, its directors, employees, partners, service providers:
- do not guarantee that the software or the Website are consistent with that purposes, which they can be used with;
- do not guarantee that the software and Website do not and will not have any errors;
- do not guarantee that the Websites and Games will be smooth accessible;
- are not responsible for any loss, costs, expenses or damages, whether direct, indirect, special, consequential, incidental or otherwise, arising in relation to your use of the Websites or Your playing the Games.
12.3. You agree to respect the security of the company, its directors, employees, partners and service providers and protect them from any cost, expense, loss, damages, claims and liabilities howsoever caused that may arise in relation to your use of the Website or participation in the Games.
13. COLLUSION, CHEATING, FRAUD AND CRIMINAL ACTIVITY
13.1. Regarding to the company and during the usage of services, provided by Betify, users are prohibited from:
- abusing of bonuses or other promotions;
- using unfair external factors and influences on the game result (often known as a cheating);
- using unfair advantages;
- opening and using any extra Duplicate Accounts;
- Implementation of fraudulent and criminal activities (as defined in paragraph 11.4) They are constitute a "Prohibited Practices" and are not permitted. Betify will take all reasonable actions to prevent and detect such practices and to identify the relevant players concerned if they do occur.
13.2. You agree that you shall not participate in any form of Prohibited Practice or be connected with them in connection with your access to or use of the Services. You are responsible for fairness of your gaming process. You also agree that you will report to Betify administration about attempts to collude, take an unfair advantage or conduct criminal activities of other players if you become aware of them.
13.3. In the case, if:
- we have strong reasons to believe that you have taken part in or have been connected with any form of Prohibited Practice (any fraud, cheating, collusion and else Prohibited Practice);
- you have made bets or played online games with any other online gambling services provider and, as a result of your activity on that services, you were suspected of taking part in any Prohibited Practice or other improper activity;
- you have "charged back" or denied any of the purchases or deposits that you made to your account;
- you are classified as a bankrupt or suffer from analogous proceedings anywhere in the world.
Betify has a right to withhold the whole balance or part of it, to recover from the account the amount of any deposits, payments, bonuses or winnings, if we have a reason to believe that they have been affected by any of the paragraphs, mentioned above.
13.4. By "fraudulent practice" we mean any fraudulent activity which is/were implemented by you or by any another person (or even group of persons), who did it with using your name and account or who acting in collusion with you.
13.4.1. Fraudulent practice includes:
- fraudulent activities related to charge-backs and rake-back;
- the usage of a stolen, cloned or otherwise unauthorized credit or debit card, as a resource of funds;
- the Account Holder`s collusion with other users for getting an unfair advantage (including through bonus schemes or similar incentives offered by us);
- trying to use false or misleading information in registration of account;
- any illegal in any applicable jurisdiction act, which you have done or tried to do. Fraudulent practice also includes unfaith acts or those, which were made in order to defraud us and to circumvent any contractual or legal restrictions (whether such act actually causes us any damage/harm or not).
13.4.2. Unfair advantage includes (but is not limited by):
- the exploitation of a fault, loophole or error in our software or software of any third party's, if you have exploited it for getting an advantage;
- the usage of automatic players ('bots') or other third party`s software or analysis systems aimed at forecasting of game results or influencing on it;
- the exploitation an error on the Website or mistake in General Terms and Conditions by you in order to getting advantage of you or to the disadvantage of us or any third party.
13.4.3. Find below few examples of bonus abuses that could lead to confiscate the winnings (but is not limited by):
-delaying game rounds in any game, including free spins and bonus features, to a later time when you have no wagering requirements;
-leaving large bets on the table, for example in blackjack, and returning to the game after bonus wagering has been completed;
-playing games with bonus money to build up in-game value, lose the bonus funds, and then cash out on the built-up value during real-money play;
-using strategies that take advantage of any software bug or failure a violation of Terms and Conditions of a bonus, freespins or any other our promotional offer;
Moreover, Betify can also, in case of duplicate accounts (for abusive bonus purposes or cheating):
-Cancel the bonus received by Account Holder and to cancel any winnings from that bonus;
-Block the bonus offer for the Account Holder;
-Block an access to particular products;
-Block the participation of Account Holder in any future promotional offers;
-Block immediately the Account Holder's account.
13.4.4 Depositing amounts solely for the purpose of claiming bonuses and wagering the combined deposit and bonus winnings on odds lower than 1.30, may be viewed as an expedited rollover strategy, potentially resulting in bonus limitations.
13.4.5 Promotion Eligibility Across Brands
Attempting to claim the same promotion more than once across different brands will be considered bonus abuse. In such cases, Betify reserves the right to:
- Cancel any bonuses or winnings obtained through the misuse of the promotion.
- Block the promotional offer for the Account Holder across all brands.
- Block access to specific products across all brands.
- Prohibit the Account Holder from participating in any future promotional offers across all brands.
- Immediately block the Account Holder's account across all brands.
By ensuring promotions are used fairly and only once per Account Holder across all brands, we maintain the integrity of our promotional offers and provide a fair gaming experience for all players.14. CLOSURE OF THE ACCOUNT
TERMINATION OF THE TERMS OF USE CLOSURE AND TERMINATION BY YOU
14.1. If you request an account closure it can take up to 48 hours to be handled by the relevant department. Please note that anything that you deposit and lose in the meantime will be non-refundable.
14.2. In request for closure of the account you may mention:
- the objective of your request (closure of the account);
- the reason of your decision (in particular if you are going to close your account because of concerns over the level of Your use of the Services. We will reply to your request after getting it. There will be a confirmation of closure of the account and the date, when this closure will be effective. Account Holder, for his part, commits to continue to assume responsibility for all activity on Your Account until such closure has been carried out by us (at which point the Terms of Use shall terminate).
14.3. Betify reserves the right to withhold any funds on your account during its closure or after it. Funds may be withheld, if:
- there is a debt to us or any other Third side (related to your account);
- you are suspected by us in collusion, cheating, fraud, money laundering or other criminal activities.
14.4. In some cases we can open your account again after its closure, if you asked us to do it again. For opening account again we will use that information about your identity and payment methods, which were mentioned in your previous (closed) account. The Terms of Use will be in force at the date of any such re-opening and any prior entitlements (including, but without limitation, to bonuses or contingent winnings) will no longer be valid.
CLOSURE AND TERMINATION BY US
14.5. Betify, in its turn, reserves the right to close your account at any time and terminate the Terms of Use and send you a written notice about it by using contact details in your account. In the event of any such termination by us we shall as soon as reasonably practicable following a request by You, refund the balance of Your Account.
14.6. In that case, if we should close your account because of collusion, cheating, fraud, money laundering, other criminal activities or breaching of the Terms of Use, which damaged us or any other Third side, the balance of Your Account will be non-refundable and deemed to be forfeited.
SUSPENSION BY US
14.7. Betify reserves the right to suspend your account in the circumstances, which were expressly set out in the Terms of Use. If the suspension of your account came into effect:
- all activities with using the suspended account will be suspended also (including deposits, withdrawals, betting or gaming). User will be able to act with using his account again in the day, when we activate his account;
- any bonuses or contingent winnings will not be credited to the account;
- we will consider the reason which forced us to suspend your account. We will try to resolve this issue at a reasonable time so that the account can be activated again or closed if necessary.
14.8. Betify reserves the right, at its own discretion, to void any winnings, to forfeit any balance (winnings and deposits) in your Betify account, to cancel any bet, to terminate the Agreement and to suspend for Account Holder the usage of Services or deactivate his/her account if:
- there were the strong reasons to believe, that you have disguised / interfered / taken steps to disguise or interfere in any way with the IP address of any Device used to access our Site (such as using a Virtual Private Network “VPN”);
- we have a reasonable ground to suspect that the Account Holder used forged documents (photos, scanned documents, screenshots etc.) during the verification process or in any another moment the Agreement is active;
- you are suspected by us in bonus abusing or just in making an attempt of bonus abusing (on your own or as a part of a colluded group);
- you are suspected in any fraudulent, collusive, fixing or other illegal activities regarding Betify or any other Third parties;
- we have a strong reason to believe that you use any software-assisted methods or techniques or hardware devices during your gambler / gaming process with using the services provided by Betify.
14.9. In case of any violation of the rules during using the site and its services, or in case of any suspicion of fraud and other illegal actions from the player’s side, the Operator has the right to close the exisiting player’s gaming account and to follow a message to the player about the account closure. In regard of any alternative dispute resolutions, Betify administration is ready to provide with the necessary information indicating the reasons to the Third parties involved in resolving the dispute.
- If Betify administration makes a decision to close the user`s account or if user on his own make such decision and send a appropriate request to Betify Customer Service Department, the full balance will be paid out unless user is not suspected in any illegal and/or forbidden (e.g. Arbitrage, etc.) activities.
15. ACCESS TO THE SERVICES AND USAGE OF THEM
15.1. You assume responsibility for the quality and speed of Internet connection, which you are provided with. Also you are responsible for quality of the telecommunications networks, all your access devices and all the equipments, that you need to use for getting access to the Services. We will not be liable in any way for any losses damage caused to you as a result of technical issues, connected with Internet connection, telecommunications networks, your access device or other equipment you used for getting access to the Services. Betify is not responsible and does not guarantee compatibility of services, that we provide, with any particular third-party software or hardware (including any external programme, used for forecasting the game results or influencing on them).
15.2. Using of Services, provided by Betify, in defamatory, abusive, obscene, unlawful, of a racist, sexist or other discriminatory nature is strictly prohibited. Users also must not use any abusive or aggressive language or images, swear, threaten, harass or abuse any other person (including other users and Betify administration).
15.3. You agree that you will use the Website for personal entertainment only. It is prohibited to provide access or reproduce the Website or any part of it in any form whatsoever without our express consent, including creating links to it.
15.4. You are responsible for any content, which you upload on the Website. If you upload any such content on the Website, you guarantee that:
- you have obtained all necessary approvals, consents, licences and permissions, which are needed for obtaining this content and uploading it on the Website;
- reproducing of this content will not infringe the copyright, trade mark, confidential information or any other intellectual property rights whatsoever of any third party;
- the uploaded content will not include any material, which will be in breach of paragraph 12.2 and paragraph 12.3;
- the uploaded content complies with all laws and regulations (including, in particular, those relating to data protection and privacy);
- the Operator has a right to use uploaded content at its own discretion.
15.5. You upload all materials on the Website at your own risk. You are responsible for all risks, that can be caused by content uploading. Betify is not responsible for consequences and results (any loss of data or other damage) caused by any such uploading.
15.6. If there is a strong reason to believe that your uploading of content (or using a Website generally) is in breach of any paragraphs 12.2, 12.3, 12.4 or 12.5, Betify reserves the right to remove from the Website any offending content immediately and without any notice and explanation.
16. CHANGES OF THE WEBSITE
16.1. We reserve the right, in our own discretion, alter or amend any product or service (including any pricing policies) available through the Website. Changes can be made at any time, but without prejudice to any games and/or bets already in progress at the time of such amendment. We may limit periodically your access to some parts of the Website in order to maintenance the Website / to make changes in it / to amend any game or product, provided by the Website.
16.2. Freebet must be played in its entirety and have to be placed on a single bet only.
17. THIRD-PARTY SOFTWARE
17.1. Software may be needed to download and install to your access Device for making the use of the Website possible for you. Software may include (but is not limited): Access Device applications, our download Casino products, any promotional, marketing or facility applications, products and software.
17.2. In such circumstances, you may be required to enter into a separate agreement with the owner or licensor of such Software in respect of Your use of the same (a "Third-Party Software Agreement"). In that case, if the third-party agreement contravenes the Terms of Use, the Terms of Use will prevail.
17.3. You are responsible for ensuring that any Software is downloaded on your access device in a manner compatible with your own access device specific set-up. We are not responsible for damaging to your device, which can be caused by downloading any third-party software.
17.4. Any application, which is downloaded or installed on Your Access Device, shall confirm not only to the agreement between you and provider of this application, but also it shall confirm the agreement between you and Betify.
18. IT FAILURE
If there are problems with the software or hardware, which we use for providing the Services, we will take all reasonable measures to remedy the problem as soon as reasonably practicable. If the technical issue causes the interruption of the game process (in the case, when you lost your progress and the game cannot be restarted from exactly the same position), we will treat each case individually and in a fair manner (including possibility of reinstating the balance on users account, recovering of the last bet or game, etc.). But if we have a reason to believe that you deliberately use a technical error, loophole or error in our or any third party's software, used by you in connection with the Services, for getting the advantage or disadvantage, Betify does not take any responsibility and reserves the right not to compensate or refund players.
19. ERRORS AND OMISSIONS
19.1. When using the Services you may have a situation, when we accepted a bet or wager, or made a payment by mistake. A list of such circumstances is (but is not limited):
- if we misstate any odds or terms of a bet or gaming wager to you as a result of obvious error or omission in inputting the information or setting up a market, or as a result of a computer malfunction;
- if the amount of received winning is incorrect (including that cases, when it happens because of the mistake in Users guide or technical failure).
19.2. Betify reserves the right to:
- correct any errors, which are related to placed bet, or error connected with Operator;
- at its own discretion, not to compensate for funds, which were lost as a result of such errors.
19.3. You are also responsible for controlling the availability and results of such mistakes and errors. If you have received funds on your account by mistake, it is your responsibility to inform us about it and return the money to the company. In the case, if there are reasons to think that we have transferred money to you by mistake, we reserve the right to request from you the information about the receiving of these money. We commit to make all reasonable steps for detection of the error and inform you about it as soon as possible.
19.4. We (including our employees and agents), our partners or suppliers are not responsible for any losses (including loss of winnings), that happened as a result of any our or your error.
19.5. If you become aware of any error connected with Services, provided by us, You shall inform us about it as soon as possible.
19.6. Betify reserves the right to cancel any bet / withhold any winnings, if they were made or were gotten by using the funds, which we transferred to you by mistake. If there are money, transferred by mistake on your account, you shall repay it to us immediately or after our requesting.
20. EXCLUSION OF OUR RESPONSIBILITY
20.1. You understand and take all risks, which can be caused by using our Services and gambling whatsoever. We are not responsible for any attempts by you to use the services by methods, means or ways, which were not intended by us.
20.2. Betify provides the services, based on professional approach and caring for users, but we can not give other guarantees about products and services, which can be connected with our Services. Particularly, we can not guarantee that the Website will be availability continuously or that were not be any bugs, viruses or other errors.
20.3. We (our group companies, affiliates, officers, directors, agents and employees) are not responsible to the users for following items, whether the liability is provided for by contract (or other document) or not:
- loss of data;
- loss of benefit;
- loss of revenue;
- loss of Business Opportunity;
- loss of or damage to goodwill or reputation;
- business interruption;
- any loss or damage (indirect, special or consequential), even where such loss or damage has been notified to us as being possible, arising out of the Terms of Use or any use whatsoever by You of the Services.
21. BREACH OF THE TERMS OF USE
21.1. You agree that you will fully indemnify, defend and hold Betify and our officers, directors, employees, agents, contractors and suppliers harmless from and against any and all losses, costs, expenses, claims, demands, liabilities and damages (including legal fees), however caused, that may arise, whether or not reasonably foreseeable, as a result of or in connection with:
- the access to the Services and use of it by you or any third person, who used your username and password to login on the Website;
- violation by you of the terms and provisions of the Terms of Use.
21.2. If you violated the Terms of Use, Betify administration may at her discretion, before your account suspension or its termination, send you a notification by using your contact details). There may be mentioned that you violate specific term or condition, and there will also be requirement to stop the relevant acting or failure to act, and/or requiring you to put right an act or fault on your part. We may also warning you of actions, that we intended to do in the case, if you do not stop the relevant acting / failure to act / to put right an act / fault on your part.
21.3. In the case, if you violate any of the provisions of the Terms of Use, Betify reserves the right to recover from your Account any positive balance to the extent of any amount reasonably claimed against you pursuant to item 18.1.
22. INTELLECTUAL PROPERTY RIGHTS
22.1. All materials on the Website (design, text, graphics, music, sound, photographs, video, the selection and arrangement thereof, software compilations, underlying source code, software, etc.) are subject to copyright and other proprietary rights, which are owned by us or used under licence from third party rights owners. Any material relating to the Services may be downloaded only to one device. Hard copies may be printed solely for your own personal, non-commercial use.
22.2. It is prohibited to use the Services in order to obtain any intellectual property rights, which are owned by Betify or by any third party whatsoever. According to Terms of Use, it is allowed to use the Website solely for users own personal, non-commercial purposes.
22.3. User is not entitled to use or reproduce any trademarks or logos, which are used on the Website at all times, except specifically permitted in accordance with the Terms of Use.
22.4. You agree that you will not allow any other person to copy, store, publish, rent, licence, sell, distribute, alter, add to, delete, remove or tamper with the Website or any part of it.
22.5. You agree not to display or use any materials on the Website (such logos, designs, trademarks and other distinctive brand features) in any manner without our prior written consent.
22.6. All the information (written letters, any attachments, etc.) between Betify and you, are strictly confidential. It is intended solely for the addressee and must not be disclosed to any third person. It is strictly prohibited to use, copy or take any other actions for disclosure of this information.
23. VIRUSES, HACKING AND OTHER OFFENCES
23.1. It is strictly prohibited for users to:
- damage the Website in any way;
- attempt to gain non-authorized access to the Website, the servers on which the Website is stored or any server, computer or database connected to the Website;
- use wrong incorrect information when creating the account and generally regarding to the Company;
- open the duplicate account or more;
- intentionally or accidentally use any features, which may affect the function of the Website in any way. Following examples relay to such features, but not limited to: releasing or propagating viruses, worms, trojans, logic bombs or similar material, that is malicious or harmful;
- interfere in any way in the functioning of the Website, to delete or alter any parts/information, which is included on the Website;
- attack the Website via a denial-of-service attack or a distributed denial-of-service attack. We will report any suspected breach of the Computer Misuse Act 1990 to the relevant law enforcement authorities, as well as with Interpol and we will cooperate with those authorities by disclosing Your identity to them. In the event of such a breach, your right to use the Website will be ceased immediately.
- Betify can not be liable for any loss or damage, which can be caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your access device and related equipment, computer programs, data or other proprietary material due to your use of the Website or to your downloading of any material posted on such Website, or on any website linked to the Website.
24. USERS PERSONAL DATA
24.1. All information about you and your account, which you use for action on the Website and which we held, is securely stored and remain confidential (if another fact is not noticed in the Terms of Use).
24.2. According to law, we must comply with data protection requirements in the way in which we use any personal information collected from You in Your use of the Services. We therefore take very seriously our obligations in relation to the way in which we use Your personal information.
24.3. We shall be provided with a specific information by you for giving you the access to our Services. Such information includes: your name and date of birth, your contact details, and also may be information about your interest in our marketing promotions).
All Prior to Your use of and when You use the Services it will be necessary for us to collect certain information about You, including Your name and date of birth, Your Contact Details, and may also include information about Your marketing preferences (all of which shall be known as "Your Personal Information").
24.4. When you provide us with your personal information, you give a consent your data processing by us. We may process for following purpose:
- for the purposes, which are mentioned in the Terms of Use (including the Privacy Policy);
- for other purposes (when we need to process your personal information in order to provide you an opportunity to use our Services. For the same purpose we reserve the right to share your personal data with our service providers and agents. We may also disclose your personal information in order to comply with a legal or regulatory obligation).
24.5. Betify reserves the right to retain copies of any communications that user sends to us (including copies of any emails) in order to be able for maintaining accurate records of the user acting on the Website.
25. USE OF 'COOKIES' ON THE WEBSITE
The Website uses 'cookies' for tracking your use of the internet and for assisting the functionality of the Website. A cookie is a small text file, which is downloaded onto your access device when you access the Website. It also allows us to recognise when you come back to the Website again. Cookies are used by us for the operation of the Website (for example, it allows you to remain logged in as you browse between, while you use your account for betting on or playing the games, different parts of the Website). Cookies also are used by us for our own analytical purposes. Using of cookies provides us an opportunity for identifying the part of the Website or specific moment of using it, where/when customers have encountered technical problems. So it therefore helps us improve our customers’ experience.
- The cookies we use and their purpose.
- Required cookies: enable access to users on the website.
- Functional cookies: allow us to analyze the use of our website and your choices on the website (for example, your session key, language or region).
Advertising cookies: allow us to evaluate how effective our content marketing is. These cookies are provided by our partners to track website visits and register new advertising players. We do not share your personal information (such as name, email address, etc.) with affiliated partners, with the exception of data on website visits collected directly by such advertising cookies. However, data about your visit to the site may be associated with other personal information obtained from other sources by suppliers.
The final processing of external data is governed by the privacy notices and policies of these third-party providers. In addition to the above, we use a number of third-party service providers who also set cookies on this website to provide the services they provide to us. Such services include, but are not limited to, helping us improve your experience by tracking your activity on the Website, measuring the effectiveness of the Website and the effectiveness of our marketing campaigns.
Most internet browsers automatically accept cookies. If you wish, you can block some or all cookies or delete those that have already been set by changing your browser settings. However, we recommend that you do not block or delete cookies, as this may limit your use of our website.
26. COMPLAINTS AND NOTICES
26.1. If it is necessary for you to make a complaint regarding the Services, provided by us, you should primarily contact Customer Support Services as soon as possible and reasonably. When contacting you should describe the issue, which you have to deal with.
26.2. If there is a dispute arising from the Terms of Use which cannot be resolved by Customer Services, You can send a relevant request to [email protected]. We will make reasonable efforts to resolve the matter for your satisfaction immediately or by contacting You as soon as possible.
26.3. You understand and agree with a fact, that the results of all games, provided by the Services, are determined by our random number generator. If the game result, you have recently played, will have a difference between the result on your screen and the result on the game server, the second result on the server will prevail. You understand it and accept it. You acknowledge and agree that our records will be the final authority in determining the terms and circumstances of your participation in the relevant online gaming activity and the results of this participation.
26.4. If we want to contact the User, we may use any of his/her contact details. Notices will be deemed to have been properly served and received by you immediately after an email is sent or after we have communicated with you directly by phone (including where we leave you a voicemail), or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post; in the case of an email, that such email was sent to the specified email address (if any) in your contact details at the time that any such email was sent.
27. TRANSFER OF RIGHTS AND OBLIGATIONS
27.1. Betify reserves the right to transfer, assign, and sublicense or pledge the Terms of Use (an "assignment"), in whole or in part, to any person without notice to you before, under the condition that any such assignment will be on the same terms or terms that are no less advantageous to Betify customers.
27.2. User has not the right to assign, sublicense or otherwise transfer in any manner whatsoever any of his/her rights or obligations, according to the Terms of Use.
28. EVENTS WHICH ARE NOT UNDER OUR CONTROL
28.1. Betify is not responsible for any failure to perform, or delay in performance of, any of our obligations under the Terms of Use that is caused by events, which are not under our control (including, but is not limited by, any telecommunications network failures, power failures, failures in third party computer (or other) equipment, fire, lightning, explosion, flood, severe weather, industrial disputes or lock-outs, terrorist activity and acts of government or other competent authorities. These circumstances relay to a "Force Majeure Event". They are not verifiable and could not be predicted.
28.2. Our operation might be suspended for the period of continuing of the Force Majeure Event. We for our part will make all reasonable efforts to resolve the issue and find the solution, which will allow us to perform our obligations despite the Force Majeure Event.
29. WAIVER
29.1. The user shall comply with his obligations to us, also where:
- we do not insist upon strict performance of any of user`s obligation;
- we have not an opportunity to exercise of any rights or remedies, which we are entitled to (this shall not constitute a waiver of such rights or remedies).
29.2. Any refusal to comply with any of the rules and provisions of the Terms of Use is not valid unless its description expressly indicates that the implementation of this rule or provision is optional.
29.3. No waiver by us of any of the provisions of the Terms of Use shall be effective unless it is expressly stated to be a waiver and is communicated to you in writting.
30. SEVERABILITY
30.1. If any competent authority determine any of the Terms of Use as invalid, unlawful or unenforceable, they will be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.
30.2. In that cases, the part deemed invalid or unenforceable shall be changed in accordance to current legislation.
31. ENTIRE AGREEMENT
31.1. The Terms of Use and any other documents, which were expressly referred to in them, constitute the entire agreement between you and us. They replace any prior agreement, understanding or arrangement between you and us (spoken or written).
31.2. The company and the user agree that they do not rely on other representation, undertaking or promise, which were given by the other or implied from anything said or written in negotiations between us except as expressly stated in the Terms of Use.
32. THIRD PARTY RIGHTS
32.1. With the exception of the Operator’s Group companies, unless these Terms of Use expressly state otherwise:
- party or person, who does not have to follow these Terms of Use, has no right to enforce any of the terms under the Contracts (Right of Third Parties);
- if it is mentioned, that a person or party, who is not a party of these Terms of Use, has the right to enforce any of its terms according to contracts of third party`s rights, we reserve the right to rescind or vary these Terms of Use at our own discretion (and any other documents, which you entered into pursuant to or in connection with it) without your consent or the consent of that person/party.
33. LAW AND JURISDICTION
33.1. These Terms of Use shall be governed by and interpreted in accordance with the Curacao laws and legislations.
34. LINKS
If we provide hyperlinks to other websites, we do it for information purposes only. We are not responsible for the content or use of such websites or for the information they contain. You accept that you will not publish any links on the Website without our prior written permission.
BETTING RULES
1.Introduction
1.1. These Betting Rules govern the use of the sportsbook. Operators have to make sure that when placing a bet with the sportsbook, the End User is therefore agreeing that the End User has read, understood and will be adhering to these Betting Rules at any time applicable to sportsbook platform. The Betting Rules consist of the following sections:
1.1.1. General rules;
1.1.2. Sports related rules;
1.1.3. Esports related rules;
1.1.4. Virtual sports related rules;
1.1.5. More E-sports related rules.
1.2. The use of the sportsbook is at all times subject to the regulations imposed by the law applicable to the operations of the Operator and authority supervising the operations of the Operator and or the sportsbook.
1.3. Sportsbook reserves the right to make changes to the site, betting limits, payout limits and offerings without prior notice.
1.5. These Betting rules may be updated, amended, edited and supplemented at any time without prior notice.
1.6. Any reference in these Betting Rules to words/objects that appear in singular also applies to plural. References to gender are non-binding and to be treated for information purposes only.
The purpose of these Betting rules is processing and redemption, if any, of the bets fairly, honestly and in accordance with these terms.
2. Definitions
2.1. Sportsbook– means an online platform and all connected to such platform (including but not limited to source code, object code, technologies, software and tools, executable applications, libraries, subroutines, widgets, plugins and other material needed among other) for the provision of sportsbook services.
2.2. End User - an individual who uses services of the sportsbook via Website and who has agreed to the Betting Rules.
2.3. Bet – risk-based agreement concluded between the End User and the Operator on the outcome of an Event, market or set of the mentioned which involves placement by the End User of a Stake, the Bet resulting in a Winning based on the Odds or a loss of the Stake, the Operator’s decision being subject to sportsbook and these Betting Rules. Bets are made on terms previously proposed by the Sportsbook.
2.4. Stake - the amount of money transferred by the End User to the Operator via Sportsbook platform and which is the main condition for participation in a Bet in accordance with these Rules.
2.5. The outcome - means the result of an event or a market on which the Stake was placed by the End User via Sportsbook.
2.6. Market – an in-play event on which an End User may place a Stake via Sportsbook.
2.7. Event – a sports, esports, virtual sports, political, entertainment or other event taking place in a real time on which the Operator is offering Odds via sportsbook.
2.8. Odds — the coefficient as determined by the sportsbook for the outcome of an Event expressed in a numeric value.
2.9. Winnings – amount of money won by the End User as a result of a Bet in case the End User predicted the outcome of an Event or Market correctly.
2.10. Operator - legal entity engaged in B2C (business to End User) betting activities in accordance with the licensing and legislative requirements of the country of operation and providing betting services via its operated Website.
3. General rules
3.1. No one being under the age or under minimal gambling age limit according to the applicable law in the country of End User is permitted to use services of the sportsbook and respectively to open an End User account and place a Stake on a Bet.
3.2. In the event of a discrepancies between the English language version of these Betting rules and any other language version, the English language version will prevail.
3.3. Once a Bet is accepted by the sportsbook, it cannot be reversed. The sportsbook shall not be responsible for any missing or duplicate Stakes made by an End User. The Sportsbook platform will not review any requests for alteration of Stakes accepted and Bets placed for the reason that either a Bet is missing or duplicated.
3.4. All transactions of an End User may be reviewed in the “My Bets” user interface of the respective End User of the sportsbook to make sure that all requested Bets were accepted.
3.5. Statistical data or editorial texts published on the sportsbook are for information and entertainment purposes only, and not for decision making. There are no warranties for the correctness of such information or data. The sportsbook shall not acknowledge or accept any liability whatsoever regarding any decisions taken by an End User. At all times it is the End User’s responsibility to be aware about circumstances relating to an Event or Market.
3.6. It is forbidden to use any automated systems (any kind of scanners, robots etc.) on the sportsbook. The sportsbook reserves the right to cancel any Bet which is made using automated systems of any kind.
3.7. It is forbidden to use multiple or third party accounts for the purpose of use of services offered on the sportsbook. Bets made in contrary to the terms of this clause shall be void.
3.8. Offering of the Events and Markets available on the sportsbook may change from jurisdiction to jurisdiction, as offering of the sportsbook at all times is subject to applicable law.
3.9. Sportsbook uses only reputable and legitimate data source(s) for determination of the outcome of a bet. Unless the data sources are not expressly disclosed in these betting rules, the data source(s) may be disclosed to an End User upon request.
3.10. In case of any contradictions: Market Rules take precedence over Sport Rules. Sport Rules take precedence over General Rules. In case there are no specific Market Rules or Sport Rules, General Rules apply.
3.11. An “X” included in a description of an odds or a market of these terms shall be understood as a number defined in the sportsbook offering.
4. Placing a Stake/making a Bet
4.1. All Stakes placed by an End User and all Bets accepted by the sportsbook are subject to these Betting Rules, as well as to applicable law.
4.2. For any Bet to be valid, it needs to be expressly confirmed as accepted with a respective statement in the betslip.
4.3. It shall at all times remain the exclusive discretion of a sportsbook, whether or not to accept any Bet.
4.4. Bet types:
4.4.1. Single (Ordinary) – a Bet on a separate outcome of an Event. Single Bet payout shall be equal the amount of the stake times odds.
4.4.2. Combo – a Bet on several independent outcomes of Events. To win such a Bet it is necessary that every outcome of every Event included in this Bet is predicted correctly. Incorrect prediction of any Event included in the Combo results in losing the Combo in its entirety. Combo winning is equal to the amount of the stake times total odds of the Combo.
4.4.3. System - a set of Combos, which is a complete search variants of combos of the same size from a fixed set of outcomes. It is characterized by the same stake for each express (option system) and the same number of outcomes in each express. Betting the system must specify the total number of outcomes and number of combos (system option). System winning is equal to the amount of the stake times total odds of the System.
4.4.4. A ‘Trixie’ is a combination of Bets, which includes one treble and three doubles from a selection of three Events. For the avoidance of doubt in this clause and in these Betting rules a treble means a Combo which consists of 3 (three) Events/markets and a double means a Combo which consists of 2 (two) Events/markets. Trixie winning is equal to the amount of the stake times total odds of the Trixie.
4.4.5. A ‘Patent’ is a combination of Bets, which includes one treble, three doubles and three singles from a selection of three matches. Patent winning is equal to the amount of the stake times total odds of the Patent.
4.4.6. A ‘Yankee’ is a combination of Bets, which includes one fourfold, four trebles and six doubles from a selection of four matches. For the avoidance of doubt in this clause and in these Betting rules a fourfold means a Combo which consists of 4 (four) Events/markets. Yankee winning is equal to the amount of the stake times total odds of the Yankee.
4.4.7. A ‘Canadian’ (also known as ‘Super Yankee’) is a combination of Bets, which includes one fivefold, five fourfolds, ten trebles and ten doubles from a selection of five matches. For the avoidance of doubt in this clause and these Betting rules fivefold means a Combo which consists of 5 (five) Events/markets. Canadian winning is equal to the amount of the stake times total odds of the Canadian.
4.4.8. A ‘Heinz’ is a combination of Bets, which includes one sixfold, six fivefolds, fifteen fourfolds, twenty trebles and fifteen doubles from a selection of six matches. For the avoidance of doubt in this clause and these Betting rules sixfold means a Combo which consists of 6 (six) Events/markets. Heinz winning is equal to the amount of the stake times total odds of the Heinz.
4.4.9. A ‘Super Heinz’ is a combination of Bets, which includes one sevenfold, seven sixfolds, twenty-one fivefolds, thirty-five fourfolds, thirty-five trebles and twenty-one doubles from a selection of seven matches. For the avoidance of doubt in this clause and these Betting rules sevenfold means a Combo which consists of 7 (seven) Events/markets. Super Heinz winning is equal to the amount of the stake times total odds of the Super Heinz.
4.4.10. A ‘Goliath’ is a combination of Bets, which includes one eightfold, eight sevenfolds, twenty-eight sixfolds, fifty-six fivefolds, seventy fourfolds, fifty-six trebles and twenty-eight doubles from a selection of eight matches. For the avoidance of doubt in this clause and these Betting rules eightfold means a Combo which consists of 8 (eight) Events/markets. Goliath winning is equal to the amount of the stake times total odds of the Goliath.
4.4.11. If odds consider more than 2 digits after decimal point, the payout will be rounded for second digit after decimal point.
4.4.12. “Cash out” is an individual offer initiated by sportsbook, addressed to an End User, aimed at changing one or several essential betting conditions (coefficient, event calculation time, etc.) in order to fix a new Bet and terminate the previous Bet at any current time ( further - Cash out). The offer to redeem a Bet can be both accepted and rejected by the End User. By selecting “Cash out” the End User confirms his acceptance of the new essential conditions of the Bet. Cash out rates can be offered for both pre-match and for live betting. The sportsbook reserves the right to change the offer to repurchase the Bet over time, or not to form a Bet to repurchase the bet without giving a reason.
4.5. Market types:
4.5.1. "Match" (1X2) allows to bet on the (partial or definite) outcome of a match or event. The options are: "1" = Home team, or team listed to the left side of the offer; "X" = Draw, or the selection in the middle; "2" = Away team, or team listed to the right side of the offer.
4.5.2. "Correct Score" allows to bet on the (partial or definite) exact score of a match or Event.
4.5.3. "Over/Under" (Totals) allows to bet on the (partial or definite) amount of a predefined occurrence (e.g. goals, points, corners, rebounds, penalty minutes, etc.). Should the total amount of the listed occurrences in the Bet be exactly equal to number of respective occurrences listed in the betting line, then all bets on this offer will be declared void. Example: an offer where the betting line is 128.0 points and the match ends with the result 64-64 will be declared void.
4.5.4. "Odd/Even" allows to bet on the (partial or definite) odd or even number of a predefined occurrence (e.g. goals, points, corners, rebounds, penalty minutes, etc.) in an Event. For the avoidance of doubt an odd number shall be 1,3,5 etc., however Even number shall be 0,2,4 etc.
4.5.5. A "Head-to-Head" and/or "Triple-Head" allows to bet on a competition between two or three participants/outcomes, originating from either an officially organised event, or else, as virtually defined by the sportsbook.
4.5.6. "Half time/Full time" allows to bet on the result in the half time and the final outcome of the match. E.g. if at Half time the score is 1-0 and the match ends 1-1, the winning outcome is 1/X. The Bet shall be void if the regular time of the match is played in a different time format than those listed in the Bet (i.e. other than two halves).
4.5.7. "Period betting" allows (where possible) to bet on the outcome of each separate period within a match/Event.
4.5.8. "Draw No Bet" allows (where possible) to bet on either "1" or "2" as defined in 4.5.1. It is also common practice to refer to "Draw No Bet" in cases where no draw odds are offered. Should the specific match contain no winner (E.g. match ends as a draw), or the particular occurrence does not happen (e.g. Draw No Bet and match ends 0-0) the stake will be refunded.
4.5.9. "Handicap" allows (where possible) to bet on whether the chosen outcome will be victorious once the listed handicap is added/subtracted (as applicable) to the match/period/total score to which the bet refers to. In those circumstances where the result after the application of the handicap line is exactly equal to the betting line, then all such bets on this offer will void. Example: a Bet on -3.0 goals will be declared void if the team chosen wins the match by exactly 3 goals difference (3-0,4-1, 5-2, etc).
4.5.10.”Asian Handicap”: Home team (-1.75) vs Away team (+1.75). This means that the stake is divided into 2 equal bets and placed on the outcomes -1.5 and -2.0. For the bet to be fully paid out at the listed odds, Team A must win the match with a bigger margin than both of their listed handicaps (ie. 3 goals or more margin). In the eventuality that Team A wins with only a 2 goal margin, the bet will be considered as partially won with a full payout on the -1.5 part of the bet and a refund on the -2.0 side since the outcome on that part of the bet would be considered a “tie”. Should the match produce any other outcome, including a Team A victory with only 1 goal of margin, the whole stake would be lost. Away team is given a +1.75 goal advantage in the match. This means that the stake is divided into 2 equal bets and placed on the outcomes +1.5 and +2.0.
4.5.11. "Double Chance" allows (where possible) to bet simultaneously on two (partial or definite) outcomes of an Event. The options are: 1X, 12 and X2 with "1", "X" and "2" as defined in 4.5.1.
4.5.12. "Outright" or "Place" allows to bet by choosing from a list of alternatives and place a stake on the eventuality that a participant of an Event wins or takes a place within an Event in a specified position in the classification of the listed Event.
4.5.13. Bets on "Quarter / Half / Period X" allow to bet to the result/score achieved in the relevant timeframe and does not include any other points/goals/events tallied from other parts of the Event/match. Bets will be voided if the match is played in any other format but the one stipulated in the offer or as stipulated in the scoreboard or as stipulated in the standard terms of the respective type of the sport as determined by the governing body of respective sport (as applicable).
4.5.14. Bets on "Result at end of Quarter / Half / Period X" refer to the result of the match/event after termination of the stipulated timeframe and will take into account all other points/goals/events tallied from previous parts of the event/match. Bets will be voided if the match is played in any other format but the one stipulated in the offer or as stipulated in the scoreboard or as stipulated in the standard terms of the respective type of the sport as determined by the governing body of respective sport (as applicable).
4.5.15. Bets on "Race to X Points / Race to X Goals..." and similar offers refer to the team/participant reaching the earliest the particular tally of points/goals/events. If the offer lists a timeframe (or any other period restriction) it will not include any other points/goals/events tallied from other parts of the Event/match which are not related to the mentioned timeframe. Should the listed score not be reached within the stipulated timeframe (if any), all respective bets will voided, unless expressly stated otherwise in the offer.
4.5.16. Bets on "Winner of Point X / Scorer of Goal X" and similar offers refer to the team/participant scoring/winning the listed occurrence. For the settlement of these offers, no reference to events happening prior to the listed occurrence will be taken into consideration. Should the listed event not be scored/won within the stipulated timeframe (if any), all respective bets will be voided, unless expressly stated otherwise in the offer.
4.5.17. Bets referring to the happening of a particular occurrence in a pre-defined time order, such as “First Card”, or “Next Team to receive penalty minutes” will be voided should it not be possible, without any reasonable doubt, to decide the winning outcome, for example in case of players from different teams which are shown a card in the same interruption of play.
4.5.18. "Team to score first and win" refer to the listed team scoring the first goal in the match and winning the match. Should there be no goals in the match all bets will be voided.
4.5.19. Any reference to "clean sheet" indicates that the listed team must not concede any goal during the match.
4.5.20. "Team to win from behind" refers to the listed team winning the match after having been at least 1 goal down at any point in the match.
4.5.21. Any reference for a team to win all halves/periods (e.g. Team to win both halves) means that the listed team must score more goals than its opponent during all the stipulated halves/periods of the match.
4.5.22. Any reference to "Injury Time" refers to the amount displayed by the designated official and not to the actual amount played.
4.5.23. Settlement of bets on offers such as "Man of the Match", "Most Valuable Player" etc. will be based on the Event's organizer’s decision, unless expressly stated otherwise in the offer.
5.13. If a Market includes exact names of one of two competitors, then all listed competitors must participate in the Event for the Bet to have action.
5. Events and Resulting
5.1. The dates and times of the Events posted in the sportsbook are purely of informational character. Neither the Sportsbook, nor the Operator guarantees accuracy of such information. An incorrectly posted time and/or date of an Event is not the reason for voiding bets unless expressly provided otherwise in these Betting rules.
5.2. The Sportsbook platform may display live scores for informational purposes; however the accuracy of such information is not guaranteed and may not be used for the purposes of settlement of Bets.
5.3. The Bets on an Event (including all Markets within such an Event) shall be settled after the respective Event has completed and the official resulting has been announced.
5.4. The result of an Event will be determined on the date of the Event’s conclusion, unless the official resulting is provided later. The result of an Event will be the final determination by the Event’s governing body on the date of the Event’s completion, except where expressly stated otherwise in these Betting rules. In the case if any Event is provided outside of official competitions, then bets shall be settled using the information provided by the Event organizer.
5.5. If an Event has started and has not completed within 48 (forty-eight) hours of its official starting time, then all Bets on that Event shall be void, with the exception of:
-bets placed on the odds related to periods that have been played to completion;
- Events which in their normal course can take longer than 30 hours (e.g. golf tournaments);
- sport -specific exceptions determined by these Betting Rules section for each individual sport.
- Bets on the “First Team to Score”, which shall have action as soon as there is a score, regardless whether the Event is completed or not.
5.6. If an Event did not start within 12 (twelve) hours from its scheduled starting time, all Bets on that Event shall be voided.
5.7. The resulting and/or settlement of an Event suspended after the start of the Event will be made according to the rules specified for that the particular type of sport below. If nothing in the sport’s rules apply, the clause 5.5. of the General Rules apply.
5.8.For the purposes of Bet settlement no protested or overturned decisions changing the end resulting of any Event/market shall be recognized.
5.9.Bets are placed on the outcome of an Event/Market, regardless the score at the time the Bet was placed, for example, any incorrect scores displayed outside of soccer goals and red cards are not grounds for bets to be voided.
5.10. Bets on a specific period count only the scoring in that period, and are unaffected by what happens in any prior or a subsequent period(s).
5.11. If an odds on “Draw” market is offered along with Winner markets for an Event, and the draw happens, the Bets on Winner markets for each team lose. If a draw is not offered and a draw happens, then bets on Winner markets of both teams are void, unless expressly provided otherwise in sport specific rules.
5.12. If any Event involving a forfeit, walkover, or any other situation where the Event is considered complete without having been played, all Bets will be void, regardless of how the governing body of its league/sport scores it.
5.13. Misspellings, typographical errors, teams changing names, and incorrect leagues shall not be a reason for a Bet to be void, as long as it is clear judging reasonably and based on the context what the intended Event was.
5.14. If an Event takes place with an incorrect number sections of an Event (e.g. periods, sets, etc.) or with non-standard duration of the respective Event without it being indicated, all Bets on such an Event shall be void.
5.15. For the market “Aggregate Home/Away score of a league on a day (or week in the case of American football)”, if all Events on that day/week in that league are not played to completion all Bets on the market are void.
5.16. For the market “Multi-way betting” Bets shall always have action unless a stipulation is added to the respective market that a certain competitor must start for action of the Bet. If such a stipulation is included, then all Bets on all competitors will be void if the stipulated competitor does not start in that specific event.
5.17. All winning bets on “Multi way” markets are paid out at full odds, regardless of the number of winners.
5.18. If a market if offered with “The Field” as a betting option, named teams or competitors must beat every other competitor for a bet on that competitor to win. If a listed competitor ties for a win, Bets on the tied competitors will be void, and all other Bets will be lost.
5.19. All settled markets are final after 72 hours and no queries will be accepted after that period of time. Within 72 hours after markets are settled, Sportsbook will only reset or correct the results dues to human error, system error or mistakes made by the referring results source.
5.20. Outright bets are considered all in run and will be settled as a loss if the selection does not take part in the Event, unless otherwise stated. Dead heat rules apply where there is more than one winner. Stakes are first divided by the number of selections who tied and then this portion of the stakes is settled as a win and the rest settled as a lost.
5.21. If one of competitors of an Event did not start sportsbook shall cancel this head to head market.
5.22. In racing sports, unless otherwise expressly provided in respective sport rules, if both competitors of an Event didn't finish, the winner of the Event will be the competitor who has more laps. If both competitors are out in the same lap, sportsbook shall cancel this head to head market.
5.23. If competitors are in the same position, Sportsbook shall void bets on this head to head market.
6. Acceptance, suspension and voiding of Bets
6.1. All Bets will be accepted or rejected purely at sportsbook’s discretion and subject to sportsbook’s risk management policies (as applicable from time to time).
6.2. Acceptance of live (in-play) bets may be subject to a short delay before they are accepted and/or they will be kept pending during dangerous situations (e.g. free-kick, 1:1 attack, etc.) at sportsbook’s discretion.
6.3.Sportsbook platform reserves the right to refuse, restrict, cancel or limit any Bet.
6.4. The Sportsbook platform reserves the right to declare the bets (or a part of them) void (payments are made with the odds «1») or to suspend payments until the end of trial (including judicial) in one of the following cases:
6.4.1. There are mistakes made when accepting the bets;
6.4.2.There is a software/website error (obvious typing mistakes in the list of offered events, discrepancy of odds in various positions, unusual or wrong odds, etc.);
6.4.3. If there are traces of unfair practices being used (bets made in fraudulent manner, obviously “bad”odds” (e.g. obviously incorrect odds), switched odds);
6.4.4. There is deviation from the current rules during the acceptance of a bet;
6.4.5.There are other circumstances confirming the incorrect bet;
6.4.6. the bet was made after an Event had started or the occurrence had already take place;
6.4.7. The venue of the Event was changed, unless otherwise specified in the particular sport’s rules;
6.4.8. the outcome of the Event or Market at the time of placing the Bet was already known or if the odds have not been updated correctly due to technical issues.
6.4.9. where the outcome has been altered by the imposition of sanctions or where the imposition of sanction affect the outcome result (e.g.penalty points, enforced relegations or any other measure enforced as a result of anything other than the normal results of the games/competitions in question)
6.5. If there is an obvious error in the odds or limit of the market, Bets (placed on odds with an obvious error or exceeding the limit of the market) on that market may be void. If for any reason a bet is accepted after an Event has started (other than clearly indicated Live In-Play betting) Bets will have action unless a material advantage has been gained by the End User. The Sportsbook reserves the right to void the Bet if it was determined that an unfair advantage has been gained.
6.5. In case of suspicion of an unfair activity, Sportsbook reserves the right to void any Bet (in these cases, the payout is made with odds of “1”) or suspend any withdrawals for up to 31 calendar days.
6.6. For End User accounts with minus (negative) balances, Sportsbook reserves the right to void any pending Bets, whether placed with funds resulting from the error or not.
6.7. Sportsbook reserves the right to suspend a acceptance of Bets of any unique End User ID without prior notice.
6.8. Sportsbook shall not be responsible for the damage incurred by the End User as a result of a system malfunction, defects, delays, manipulations or errors in data transfer.
6.9. Abuse of gaming software errors or mistakes in translation is prohibited. An End User / Operator who discovers any error in the gaming software must immediately report it. If the an End User/Operator will abuse errors in the gaming software, the sportsbook reserves the right to suspend End User’s betting account, freeze the funds and cancel placed and/or already resulted Bets.
6.10. In Combo ( also named as accumulators, parlays, multis) if certain outcomes are related, for example: place bet on Barcelona to win the La Liga combined with a Barcelona win in the deciding game, these Bets will be void.
7. Betting integrity
7.1. Sportsbook may limit the maximum amount of a Bet or a Stake at its discretion to any Event, Market, Operator or End User individually. Maximum Bet/Stake limits are subject to change without prior written notice. Changes do not apply to Bets that have already been accepted.
7.2. End Users are allowed to bet only as individuals. Group bets are not allowed. Repeated bets on the same outcome made by the same or different End User may subsequently be declared void at sportsbook’s sole discretion.
7.3. Even after the official result of the event is already known, sportsbook may consider the indicated bets invalid if it considers that the End User(s) act in collusion or as a syndicate, or the bets considered were made by one or more End User(s) within a short period of time.
7.4. The sportsbook has the right to refuse to accept bets or to count already made bets as void if they are made from different game accounts from the same IP address.
7.5. Sportsbook may make an event or market unavailable for betting in case there is a suspected integrity, fairness, game or system fault, until the issue is resolved, including but not limited the sportsbook may depending on circumstances – suspend the betting on any event or market; withhold the settlement and decline any Bet until the fault has been resolved, at all times taking decisions fairly, reasonably and in good faith;
7.6. In any case where there is a game or system fault, including where sport and event betting transactions are not recoverable, theBets placed shall be void and the stakes returned to the End Users.
7.7. In case of impossibility to get time related official data of the event, the sportsbook shall void the bets affected by the delay.
8. Bonuses
8.1. Any bets placed with a system bet will not count for the wagering requirement in Bonus.
8.2. Comboboost
8.2.1.
Number of selections. Multiplier
2. 1.01
3 1.02
4 1.04
5 1.05
6 1.07
7. 1.1
8 1.15
9 1.17
10 1.2
11 1.25
12 1.3
13. 1.35
14 1.4
15 1.45
16 1.5
17 1.65
18 1.75
19. 1.85
20 2
8.2.2. The final bonus amount calculation is based on the final odds of the Combo once all outcomes are settled.
8.2.3. Cashed Out bets are not eligible to have a Comboboost.
8.2.4. Sportsbook reserves the right to amend, cancel, reclaim or refuse any promotion at its own discretion.
8.2.5. Comboboost is only available on selections with odds of 1.50 or above.
8.3. Freebets, freemoney, bet no risk.
8.3.1. Freebet - End User gets just a winning part of the bet. For example, freebet 5 on odd 3.5 player get on account 5*3.5 - 5 = 12.5
8.3.2. Freemoney - End User gets a stake and winning a part on the account. For example, freemoney 5 on the odd 3.5 the player get on account 5*3.5 = 17.50
8.3.3. Bet no risk - usual bet, but if End User loses he gets back his stake refunded.
II. Special rules for sports
1. Soccer
1.1. Bets on the outcome of a match will be decided based on two halves of the scheduled number of minutes each and any time the referee adds to compensate for injuries and other stoppages. It does not include periods of extra time nor penalty shootouts if not stated. If the venue is changed from the one scheduled, all bets on the match will stand, provided the game is not also postponed by more than 48 hours, and provided the home team is still designated as such. If the game is cancelled or postponed and does not resume the same day, all pending bets that have not already been settled based on an outcome being determined during the game will be voided.
1.2. Corners awarded, but not taken are not considered.
1.3. Own goals will not be considered for “Anytime Goalscorer” or “Player to score X” or “Next Goalscorer” or other markets/odds settlement purposes and are ignored.
1.4. All players who took part in the match since kick off or previous goal are considered as runners.
1.5. For “Player Props” markets - if a player is not in the starting XI, all respective player markets will be voided;
1.6. Anytime Goalscorer markets - bets will stand, if a player came into the game from substitute. Non fielders and players who were listed in the squad but remained on the substitute bench and did not play in the game will be voided;
1.7. First Goalscorer markets - bets will stand, if a player came into the game from substitute before the first goal was scored. Non fielders and players who were listed in the squad but remained on the substitute bench and did not play in the game will be voided;
1.8. Last Goalscorer markets - bets will stand, if a player came into the game from substitute. Non fielders and players who were listed in the squad but remained on the substitute bench and did not play in the game will be voided. If a player came out of the game before the last goal was scored, bets will be voided;
For the purposes of this clause a Non fielder shall be understood as a player who was not listed in the match day squad.
1.9. If for any reason an unlisted player scores a goal all bets on listed players stand. For the purposes of this clause and these terms in general an unlisted player shall be understood as a player who was not listed in the match day squad.
1.10. Anytime “Goalscorer” or “Player to score X” or “Next Goalscorer” market will be settled based on TV broadcasting and statistics provided by Press Association unless there is clear evidence that these statistics are not correct.
1.11. Interval markets will be settled based on the goal time announced by TV broadcasting. If this is not available, the time according to the match clock is considered.
1.12. Interval goal markets are settled based on the time the ball crosses the line, and not the time the kick is made.
1.13. Corner interval markets are settled based on the time the corner kick is taken and not the time the corner is conceded or awarded.
1.14. Booking interval markets are settled based on the time the card is shown and not the time the infringement is made.
1.15. Offsides will be settled based on the time when the referee gives the decision. This rule will be applied on any video assistant referee (VAR) situation.
1.16. Penalty markets will be settled based on the time when the referee gives the decision. This rule will be applied on any video assistant referee (VAR) situation.
1.17. Penalties awarded but not taken are not considered.
1.18. Next scoring type:
1.18.1. Freekick: The goal has to be scored directly from the freekick or corner to qualify as a goal by freekick. Deflected shots count as long as the freekick or corner taker is awarded the goal.
1.18.2. Penalty: The Goal must be scored directly from the penalty. Goals after a rebound of a missed penalty do not count.
1.18.3. Own Goal: If a goal is declared as an own goal.
1.18.4. Header: The scorers last touch has to be with the head.
1.18.5. Shot: The Goal has to be with any other part of the body than the head and the other types do not apply.
1.18.6. No Goal: If goal has not been scored.
1.19. If the market was opened with a missing or incorrect red card, the sportsbook reserves the right to void bets on respective market as far as such bets are affected by the missing or incorrect red card.
1.20. If odds were offered with an incorrect match time (more than 5 minutes), we reserve the right to void the respective bets.
1.21. If a wrong score is entered in the scoreboard of the sportsbook, all markets will be void for the time when the incorrect score was displayed.
1.22. If the team names or tournament are displayed incorrectly, we reserve the right to void the respective bets.
1.23. Yellow card counts as 1 card and red or yellow-red card as 2. The 2nd yellow for one player which leads to a yellow-red card is not considered. As a consequence one player cannot cause more than 3 cards.
1.24. Settlement will be made according to all available evidence of cards shown during the regular 90 minutes play.
1.25. Cards shown after the regular time of the match are not considered.
1.26. Cards for non-players (already substituted players, managers, players on bench, coach) are not considered.
1.27. A Yellow card counts as 10 points and a red or a yellow-red card counts as 25 points. The 2nd yellow card for one player which leads to a yellow-red card is not considered. As a consequence one player cannot cause more than 35 booking points.
1.28. Settlement will be made according to all available evidence for cards shown during the regular 90 minutes play.
1.29. If the match format was changed sportsbook reserves the right to void all bets.
1.30. If a friendly match ended by referee decision earlier than 80 minutes, the bets will be voided.
1.31. Team stats markets (such as Shots, Shots on target, Offsides, Throw-ins, Fouls, Saves, Goal kicks, Specials) will be settled according to the information received from the data feed provider as may be applicable from time to time, where https://www.365scores.com/ is considered as a reference, otherwise sportsbook reserves the right to choose/change the source of the result for a specific event if the result differs at publicly available sources.
1.32. All soccer player props bets are settled using the information provided by OPTA (https://optaplayerstats.statsperform.com/en_GB/soccer).
1.33. The post or the crossbar (woodwork) — in the event that the ball hits the post of the crossbar and then remains in play (touched by a player or the referee, off the other post or crossbar, etc.), then bet will be valid. If the ball hits the goal post/crossbar then bounces onto another post/crossbar, only one post/crossbar hit is counted, if after the first hit the ball was not touched by a player or referee. If the ball hits the post of the crossbar and then goes out of play, it will not count towards the bet.
1.34. Offsides. If there is a free kick after an offside is called - offside counted.
1.35. The use of the Video Assistant Referee (VAR) ("Video Review") during matches is confirmed by TV broadcasts after the following events: the head referee gives the sign for a video review (a box drawn in the air), the head referee checks the incident on the on-pitch video review screen.
N.B. The message "Goal Check" on the scoreboard, or the referee putting their hand to their ear, are not indications of an official video review. All other conversations between referees and their associates are also not considered official view reviews. More on the official video review system (VAR) https://www.fifa.com/technical/football-technology.
1.36. Bet on the medical team entering the field. The medical team is only considered to have entered the field when the referee grants permission and the player receives assistance. In the case of two medical teams being called to enter the field at the same time for different soccer teams by the head referee, such entrances are counted as one entrance medical team entrance.
1.37. Understanding of terms used for Soccer Player Props:
1.37.1. Goal/Own Goal
Different governing bodies have different rules, and where possible OPTA (https://optaplayerstats.statsperform.com/en_GB/soccer) works with the relevant people to reflect their official decisions on goal scorers.
Regarding deflections, normally a goal is awarded if the original attempt is on target. An own goal is usually awarded if the attempt is off target and deflected into the goal by an opponent.
1.37.2. Shots
A shot target is defined as any clear attempt to score that:
Goes into the net regardless of intent.
Is a clear attempt to score that would have gone into the net but for being saved by the goalkeeper or is stopped by a player who is the last-man with the goalkeeper having no chance of preventing the goal (last line block).
Goes over or wide of the goal without making contact with another player.
Would have gone over or wide of the goal but for being stopped by a goalkeeper’s save or by an outfield player.
Directly hits the frame of the goal and a goal is not scored.
Blocked shots are not counted as shots.
1.37.3. Shots on goal - any goal attempt that:
Goes into the net regardless of intent.
Is a clear attempt to score that would have gone into the net but for being saved by the goalkeeper or is stopped by a player who is the last-man with the goalkeeper having no chance of preventing the goal (last line block).
Shots directly hitting the frame of the goal are not counted as shots on goal, unless the ball goes in and is awarded as a goal.
Shots blocked by another player, who is not the last-man, are not counted as shots on goal.
1.37.4. Goal Assist
The final touch (pass, pass-cum-shot or any other touch) leading to the recipient of the ball scoring a goal. If the final touch (as defined in this clause) is deflected by an opposition player, the initiator is only given a goal assist if the receiving player was likely to receive the ball without the deflection having taken place. Own goals, directly taken free kicks, direct corner goals and penalties do not get an assist awarded.
1.37.5. Tackle
A tackle is defined as where a player connects with the ball in a ground challenge where he successfully takes the ball away from the player in possession.
The tackled player must clearly be in possession of the ball before the tackle is made.
A tackle won is deemed to be where the tackler or one of his team-mates regains possession as a result of the challenge, or that the ball goes out of play and is “safe”;
A tackle lost is where a tackle is made but the ball goes to an opposition player.
Both are deemed as successful tackles however, the outcome of the tackle (won or lost) is different based on where the ball goes after the tackle.
It is not a tackle, when a player cuts out a pass by any means.
2. Tennis
2.1. In case of a retirement and walk over of any player all undecided bets will be voided.
2.2. In case of any delay (rain, darkness...) all markets remain unsettled and the trading will be continued as soon as the match continues.
2.3. If penalty point(s) are awarded by the umpire, all bets on that game will stand.
2.4. In case a match is finished before certain points/games were finished, all affected point/game related markets are considered void.
2.5. If markets remain open with an incorrect score which has a significant impact on the odds, the scope of impact being determined by the sportsbook acting reasonably, the sportsbook reserves the right to void respective bets.
2.6. If the players/teams are displayed incorrectly, the sportsbook reserves the right to void respective bets.
2.7. If a player retires all undecided markets are considered void.
2.8. If a match is decided by a Match tie-break then the tie-break will be considered to be the 3rd set.
2.9. Every tie-break or Match tie-break counts as 1 game.
3. Basketball
3.1. Markets do not consider overtime unless expressly stated otherwise.
3.2. If the odds were offered with an incorrect match time (more than 2 minutes), the sportsbook reserves the right to void respective bets.
3.3. If markets remain open with an incorrect score on scoreboard of the sportbook, which has a significant impact on the odds, the scope of impact being determined by the sportsbook acting reasonably, the sportsbook reserves the right to void respective bets.
3.4. In the event that a match does not finish in a tie, but overtime is played for qualification purposes, the markets will be settled according to the result at the end of regular time.
3.5. If a match ends before the Xth is reached (e.g. for markets “Who scores Xth point? (incl. ot)”, “Which team will win race to x points? (incl. ot)”), respective bets will be void.
3.6. Market “Will there be overtime” will be settled as “yes” if at the end of regular time the match finishes in a draw, regardless of whether or not overtime is played.
3.7. Basketball Player Props rules:
3.7.1. If one or more of the players in any bet does not participate, the bet will be voided.
3.7.2. All player bets are resulted as soon as the final official box score is received from statistic providers.
3.7.3. If the venue is changed from the one scheduled, all bets on the match will stand, provided the game is not also postponed by more than 48 hours, and provided the home team is still designated as such. If the game is cancelled or postponed and does not resume the same day, all pending bets that have not already been settled based on an outcome being determined during the game will be voided.
3.7.4. If a game that has started is suspended, due to a rain delay or other deferral, and resumes within 36 hours of the originally scheduled start time (local time), then all wagers will stand. If a game starts, is then suspended, and resumes more than 36 hours after the originally scheduled start time (local time), all existing wagers will be void unless they have been determined prior to the game’s suspension.
3.7.5. All overtime is included in settlement.
3.7.6. Sports data sources for NBA and NCAA are nba.com and ncaa.com.
3.7.7. Sports data source for Euroleague basketball is the data – feed providers data.
3.7.8. As long as a player take part in the game, all the individual bet stands.
4. American football
4.1. In case of any delay (rain, darkness...) all markets remain unsettled and the trading will be continued as soon as the match continues.
4.2. Markets do not consider overtime unless expressly stated otherwise.
4.3. If markets remain open with an incorrect score, which has a significant impact on the odds, the scope of impact being determined by the sportsbook acting reasonably, the sportsbook reserves the right to void respective bets.
4.4. If odds were offered with an incorrect match time (more than 89 seconds), the sportsbook reserves the right to void respective bets.
4.5. If a wrong score is displayed, the sportsbook reserves the right to void the bets for this timeframe.
4.6. In case of abandoned or postponed matches all markets are considered void unless the match continues in the same NFL weekly schedule (Thursday - Wednesday local stadium time).
4.7. If the teams are displayed incorrectly, the sportsbook reserve the right to void respective bets.
4.8. All offered players are considered as runners.
4.9. If no further touchdown is scored, the market “Next touchdown scorer (incl. overtime)” will be voided.
4.10. Players, which are not listed for the match squad, are considered as “Competitor1 other player” or “Competitor2 other player” for settlement purposes. N.B. this does not include players which are listed without an active odd.
4.11. Players of the Defense- or Special team are considered as “Competitor1 d/st player” or “Competitor2 d/st player” for settlement purposes, even if the player is listed as dedicated outcome.
4.12. Market will be settled based on TV broadcast and statistics provided by official associations unless there is clear evidence that statistics are not correct.
4.13. American football Player Props rules:
4.13.1. If one or more of the players in any bet does not participate, the bet will be voided.
4.13.2. All player bets are resulted as soon as the final official box score is received from statistic providers.
4.13.3. If the venue is changed from the one scheduled all bets on the match will stand, provided the game is not also postponed by more than 48 hours, and provided the home team is still designated as such. If the game is cancelled or postponed and does not resume the same day, all pending bets that have not already been settled based on an outcome being determined during the game will be voided.
4.13.4. If a game that has started is suspended, due to a rain delay or other deferral, and resumes within 36 hours of the originally scheduled start time (local time), then all wagers will stand. If a game starts, is then suspended, and resumes more than 36 hours after the originally scheduled start time (local time), all existing wagers will be void unless they have been determined prior to the game’s suspension.
4.13.5.Sports data source for American football is nfl.com.
4.13.6.A touchdown is credited to any player who carries or receives the ball in the end zone (ie. it excludes Passing TD's)
4.13.7. ”Player tackles” markets are settled based on total tackles which is the sum of solo + assisted tackles.
All overtime is included in settlement.
5. Ice Hockey
5.1. All markets (except period, overtime and penalty shootout markets) are considered for regular time only unless otherwise is expressly mentioned in the respective market.
5.2. In the event of a game being decided by a penalty shootout, then one goal will be added to the winning team's score and the game total for settlement purposes. This applies to all markets including overtime and penalty shootout.
5.3. If the market remains open when the following events have already taken place: goals and penalties, the sportsbook reserves the right to void respective bets.
5.4. If the odds were offered with an incorrect match time (more than 2 minutes), the sportsbook reserves the right to void respective bets.
5.5. If a wrong score is entered in scoreboard of the sportsbook, all markets will be cancelled for the time, when the incorrect score was displayed.
5.6. Ice Hockey Player Props rules:
5.6.1. If one or more of the players in any bet does not participate, the bet will be voided.
5.6.2. All player bets are resulted as soon as the final official box score is received from statistic data providers.
5.6.3. If the venue is changed from the one scheduled all bets on the match will stand, provided the game is not also postponed by more than 48 hours, and provided the home team is still designated as such. If the game is cancelled or postponed and does not resume the same day, all pending bets that have not already been settled based on an outcome being determined during the game will be voided.
5.6.4. If a game that has started is suspended, due to a rain delay or other deferral, and resumes within 36 hours of the originally scheduled start time (local time), then all wagers will stand. If a game starts, is then suspended, and resumes more than 36 hours after the originally scheduled start time (local time), all existing wagers will be void unless they have been determined prior to the game’s suspension.
5.6.5.Sports data source for NHL is nhl.com.
All overtime is included in settlement but does not include penalty shootouts.
6. Baseball
6.1. If an inning ends before the Xth point is reached (incl. extra innings), the bets placed on this market (Which team wins race to x points?, Who scores the Xth point (incl. ot)) shall be voided.
6.2. Market “When will the match be decided?” will be settled as “Any extra inning” if at the end of regular time (After a full 9 Innings) the match finishes in a draw, regardless of whether or not overtime (Extra innings) is played.
6.3. Market “Will there be overtime?” will be settled as “Yes” if at the end of regular time (After full 9 Innings) the match finishes in a draw, regardless of whether or not overtime (Extra innings) is played.
6.4. Possible extra innings are not considered in any market unless expressly stated otherwise.
6.5. All markets will be cleared according to the final result after 9 innings (8 1⁄2 innings if home team is leading at this point).
6.6. If a match is interrupted or cancelled and shall not be continued on the same day, all undecided markets shall be voided
6.7. If markets remain open with an incorrect score or incorrect match status, which has a significant impact on the odds, the scope of impact being determined by the sportsbook acting reasonably the sportsbook reserves the right to void respective bets.
6.8.Baseball Player Props rules:
6.8.1. If one or more of the players in any bet does not participate, the bet will be voided.
6.8.2. All player bets are resulted as soon as the final official box score is received from statistic data providers.
6.8.3.If the venue is changed from the one scheduled, all bets on the match will stand, provided the game is not also postponed by more than 48 hours, and provided the home team is still designated as such. If the game is cancelled or postponed and does not resume the same day, all pending bets that have not already been settled based on an outcome being determined during the game will be voided.
6.8.4.If a game that has started is suspended, due to a rain delay or other deferral, and resumes within 36 hours of the originally scheduled start time (local time), then all wagers will stand. If a game starts, is then suspended, and resumes more than 36 hours after the originally scheduled start time (local time), all existing wagers will be void unless they have been determined prior to the game’s suspension.
6.8.5.All extra innings are included in the settlement
6.8.6.If a player was not in the starting lineup for Baseball, the bet will be voided.
6.8.7.Player Bets. If a definitive outcome for a player bet can be determined during the game, it will be settled as win/loss no matter how many innings are played. For all other player markets that have an undetermined outcome, the game must go at least 8.5 innings for bets to stand; otherwise, these bets will be voided.
6.8.8.If there is a late pitcher change, then all bets will remain regardless of the starting pitcher. However, if an individual pitcher does not start the game, then all of this player’s markets will be voided.
7. Handball
7.1. If a match ends before the Xth is reached, the bets placed on the market “Who scores Xth point? (incl. ot)” shall be voided.
7.2. If a match ends before the Xth is reached, the bets placed on the market “Which team will win race to x points? (incl. ot)” shall be voided.
7.3. All markets (except “Who scores the Xth point” and “Which team will win race to X points”) are considered for regular time only.
7.4. If the match goes to a 7-metre shootout, the bet placed on the markets “Who scores Xth point?” and “Which team will win race to X points?” shall be voided.
7.5. If odds were offered with an incorrect match time (more than 3 minutes), the sportsbook reserves the right to void respective bets.
7.6. If markets remain open with an incorrect score which has a significant impact on the odds, the scope of impact being determined by the sportsbook acting reasonably, the sportsbook reserves the right to void respective bets.
8. Volleyball
8.1. If a set ends before the Xth point is reached, bets placed on the market “Who scores [Xth] point in set [Y]” shall be voided.
8.2. In the case of a match not being finished all undecided markets shall be voided.
8.3. Golden set is not considered in any other markets.
8.4. If markets remain open with an incorrect score, which has a significant impact on the odds, the scope of impact being determined by the sportsbook acting reasonably, the sportsbook reserves the right to void respective bets.
8.5. Official points deductions will be taken into account for all undetermined markets. Markets which have already been determined will not take such deductions into account.
9. Beach volleyball
9.1. If a set ends before the Xth point is reached, all bets placed on the market “Who scores [Xth] point in set [Y]” shall be voided.
9.2. In case of a match which is not being finished all undecided markets are voided.
9.3. Golden set is not considered in any other markets.
9.4. If markets remain open with an incorrect score which has a significant impact on the odds, the scope of impact being determined by the sportsbook acting reasonably, the sportsbook reserve the right to void respective bets.
9.5. If a team retires, all undecided markets are voided.
9.6. Official points deductions will be taken into account for all undetermined markets. Markets which have already been determined will not take deductions into account.
10. Futsal
10.1. All markets (except halftime, first half markets, overtime and penalty shoot out) are considered for regular time only.
10.2. If a match is interrupted and continued within 48h after initial kick-off date and time, all open bets will be settled with the final result. Otherwise all undecided bets shall be voided.
10.3. If a market remains open when any of the following events have already taken place, e.g. goals, red or yellow-red cards and penalties, the sportsbook reserves the right to void respective bets.
10.4. If the market was opened with a missing or incorrect red card, the sportsbook reserves the right to void bets on respective market as far as such bets are affected by the missing or incorrect red card.
10.5. If odds were offered with an incorrect match time (more than 2 minutes), the sportsbook reserves the right to void respective bets.
10.6 If a wrong score is entered, all markets will be cancelled for the time when the incorrect score was displayed.
10.7. If the team names or tournament are displayed incorrectly, the sportsbook reserves the right to void respective bets.
11. Badminton
11.1. If a set ends before the Xth point is reached, the bets placed on the market “Who scores [Xth] point in [Nth] set” shall be voided.
11.2. In the case of a match not being finished, all undecided markets shall be voided.
11.3. If markets remain open with an incorrect score which has a significant impact on the odds, the scope of impact being determined by the sportsbook acting reasonably, the sportsbook reserves the right to void respective bets.
11.4. If a team retires all undecided markets shall be voided.
11.5. If the players/teams are displayed incorrectly, the sportsbook reserves the right to void respective bets.
11.6. Official points deductions will be taken into account for all undetermined markets. Markets which have already been determined will not take deductions into account.
12. Rugby union and rugby league
12.1. All markets (except halftime, first half markets, overtime and penalty shoot out) are considered for regular time only.
12.2. Regular 80 Minutes: Markets are based on the result at the end of a scheduled 80 minutes play unless otherwise stated. This includes any added injury or stoppage time but does not include extra-time, time allocated for a penalty shootout or sudden death.
12.3. If the market remains open when the following events have already taken place e.g. goals, red or yellow-red cards and penalties, the sportsbook reserves the right to void respective bets.
12.4. If the market was opened with a missing or incorrect red card, the sportsbook reserves the right to void bets on respective market as far as such bets are affected by the missing or incorrect red card.
12.5. If odds were offered with an incorrect match time (more than 2 minutes), the sportsbook reserves the right to void respective bets.
12.6. If the team names or tournament are displayed incorrectly, the sportsbook reserves the right to void respective bets.
13. Rugby Sevens
13.1. All markets (except halftime, first half markets, overtime and penalty shoot out) are considered for regular time only.
13.2. Regular 14 / 20 Minutes: Markets are based on the result at the end of a scheduled 14 / 20 minutes play unless expressly stated otherwise. This includes any added injury or stoppage time but does not include extra-time, time allocated for a penalty shootout or sudden death.
13.3. If the market remains open when the following events have already taken place e.g. goals, red or yellow-red cards and penalties, the sportsbook reserves the right to void respective bets.
13.4. If the market was opened with a missing or incorrect red card, the sportsbook reserves the right to void bets on respective market as far as such bets are affected by the missing or incorrect red card.
13.5. If odds were offered with an incorrect match time (more than 1 minute), sportsbook reserves the right to void respective bets.
13.6. If the team names or categories are displayed incorrectly, sportsbook reserves the right to void respective bets.
14. Darts
14.1. In case of a match not being finished, all undecided markets shall be voided.
14.2. If markets remain open with an incorrect score which has a significant impact on the odds, the scope of impact being determined by the sportsbook acting reasonably, the sportsbook reserves the right to void respective bets.
14.3. If the players/teams are displayed incorrectly, sportsbook reserves the right to void respective bets.
14.4. If a match is not completed all undecided markets shall be voided.
14.5. Bullseye counts as red check out colour.
15. Snooker
15.1. In case of a retirement or disqualification of a player all undecided markets are considered void.
15.2. In case of a re-rack, settlement stays if the outcome was determined before the re-rack.
15.3. No fouls or free balls are considered for settlement of any Potted- Colour market.
15.4. In case of a frame starting but not being completed, all frame related markets will be voided unless the outcome has already been determined.
15.5. If markets remain open with an incorrect score which has a significant impact on the odds, the scope of impact being determined by the sportsbook acting reasonably, sportsbook reserves the right to void respective bets.
15.6. If the players/teams are displayed incorrectly, sportsbook reserves the right to void respective bets.
15.7. If a match is not completed all undecided markets shall be voided.
16. Table tennis
16.1. If a set ends before the Xth point is reached, the bets placed on the market “Who scores [Xth] point in set [Y]” shall be voided.
16.2. In the case of a match not being finished all undecided markets shall be voided.
16.3. If markets remain open with an incorrect score which has a significant impact on the odds, the scope of impact being determined by the sportsbook acting reasonably, sportsbook reserves the right to void respective bets.
16.4. If the players/teams are displayed in the sportsbook incorrectly, sportsbook reserves the right to void respective bets.
16.5. If a player retires all undecided markets are considered void.
16.6. Official points deductions will be taken into account for all undetermined markets. Markets which have already been determined will not take deductions into account.
17. Bowls
17.1. If a set ends before the Xth point is reached, the bets placed on the market (Xth set - which team wins race to x points, Xth set - which team scores Xth point) shall be void.
17.2. In case of a retirement and walk over of any player all undecided bets shall be void.
17.3. If markets remains open with an incorrect score which has a significant impact on the odds, the scope of impact being determined by the sportsbook acting reasonably, sportsbook reserves the right to void respective bets.
17.4. If the players/teams are displayed incorrectly, sportsbook reserves the right to void respective bets.
17.5. If a player retires all undecided markets shall be void.
18. Cricket
18.1. Match Betting
Description of the market: Who will win the match?
Rules: All match betting will be settled in accordance with official competition rules. In matches affected by adverse weather, bets will be settled according to the official result.
If there is no official result, all bets will be void.
In the case of a tie, if the official competition rules do not determine a winner then deadheat rules
will apply. In competitions where a bowl off or super over determines a winner, bets will be settled
on the official result
In First Class Matches, if the official result is a tie, bets will be settled as a dead-heat between both teams.
Bets on the draw will be settled as losers.
If a match is discontinued due to external factors, then bets will be void unless a winner is declared based on the official competition rules.
If a match is cancelled then all bets will be void if it is not replayed or restarted within 36 hours of its advertised start time.
18.2. Double Chance
Description of the market: Will the match result be either of the three options given?
Rules: A tie will be settled as a dead heat. All match related bets will be settled in accordance with official competition rules.
If there is no official result, all bets will be void.
18.3. Match Betting: Draw No Bet
Description of the market: Who will win the match given that all bets will be void if the match is a draw?
Rules: A tie will be settled as a dead heat. All match related bets will be settled in accordance with official competition rules. If there is no official result, all bets will be void.
18.4. Tied Match
Description of the market: Will the match be tied?
Rules: All bets will be settled according to the official result. If the match is abandoned or there is no official result, all bets will be void. For First Class matches a tie is when the side batting second is bowled out for a second time with scores level.
18.5. Most Fours
Description of the market: Which team will hit the most fours?
Rules: In limited overs matches, bets will be void if it has not been possible to complete at least 80% of the overs scheduled to be bowled in either innings due to external factors, including bad weather, unless settlement of the bet has already been determined before the reduction of overs.
In drawn First Class matches, bets will be void if fewer than 200 overs have been bowled, unless settlement of the bet has already been determined.
Only fours scored from the bat (off any delivery – legal or not) will count towards the total fours. Overthrows, all run fours and extras do not count.
Fours scored in a super over do not count.
In First Class games, only first innings fours will count.
18.6. Most Sixes
Description of the market: Which team will hit the most sixes?
Rules: In limited overs matches, bets will be void if it has not been possible to complete at least 80% of the overs scheduled to be bowled in either innings due to external factors, including bad weather, unless settlement of the bet has already been determined before the reduction of overs.
In drawn First Class matches, bets will be void if fewer than 200 overs have been bowled, unless
settlement of the bet has already been determined.
Only sixes scored from the bat (off any delivery – legal or not) will count towards the total sixes.
Overthrows and extras do not count.
Sixes scored in a super over do not count.
In First Class games, only first innings sixes will count.
18.7. Most Extras
Description of the market: Which team will have the most extras added to their batting score?
Rules: In limited overs matches, bets will be void if it has not been possible to complete at least 80% of the overs scheduled to be bowled in either innings due to external factors, including bad weather, unless settlement of the bet has already been determined before the reduction.
In drawn First Class matches, bets will be void if fewer than 200 overs have been bowled, unless settlement of the bet has already been determined.
All wide deliveries, no balls, byes, leg byes and penalty runs in the match count towards the final result. If there are runs off the bat as well as extras from the same delivery, the runs off the bat do not count towards the final total.
Extras in a super over do not count.
In First Class games, only first innings extras will count.
18.8. Most Run Outs Conceded
Description of the market: Which team will concede the most run outs in the match?
Rules: A run out “conceded” means that a member of that team will be run out while batting.
In limited overs matches, bets will be void if it has not been possible to complete at least 80% of the scheduled overs in either innings due to external factors, including bad weather, unless settlement has already been determined before the reduction.
In drawn First Class matches, bets will be void if fewer than 200 overs have been bowled, unless settlement of the bet has already been determined.
Run Outs in a super over do not count.
In First Class games, only first innings run outs will count.
18.9. Highest First Over
Description of the market: Which team will score the most runs in the first over of their innings?
Rules: The first over must be completed for bets to stand unless settlement has already been determined. If during the first over the innings is ended due to external factors, including bad weather, all bets will be void, unless settlement has already been determined before the reduction of overs.
In First Class matches the market refers only to each team’s first innings.
Extras and penalty runs in the particular over count towards settlement.
6.18.10. Most Runs in Groups of Overs
Description of the market: Which team will score the most runs after the first specified number overs of their innings?
Rules: If the specified number of overs are not complete the bet will be void, unless the team is all out, declares, reaches their target or settlement of the bet has already been determined.
In limited overs matches, bets will be void if it has not been possible to complete at least 80% of the specified overs have been bowled at the time the bet was placed due to external factors, including bad weather, unless settlement of the bet has already been determined before the reduction of overs.
In First Class matches the market refers only to each team’s first innings.
18.11. Highest First Partnership
Description of the market: Which team will score the most runs before losing their first wicket?
Rules: If the batting team reaches the end of their allotted overs, reaches their target or declares before the first wicket falls, the result will be the total amassed. For settlement purposes, a batsman retiring hurt does not count as a wicket.
In limited overs matches, bets will be void if the innings has been reduced due to external factors, including bad weather, unless settlement has already been determined before the reduction.
In drawn First Class matches, bets will be void if fewer than 200 overs have been bowled, unless settlement of the bet has already been determined.
In First Class matches the market refers only to each team’s first innings.
18.12. Match Markets Match Fours
Description of the market: How many fours will be in hit in the match?
Rules: In limited overs matches, bets will be void if it has not been possible to complete at least 80% of the overs scheduled to be bowled due to external factors, including bad weather, unless settlement of the bet has already been determined before the reduction of overs.
In drawn First Class matches, bets will be void if fewer than 200 overs have been bowled, unless settlement of the bet has already been determined.
Only fours scored from the bat (off any delivery – legal or not) will count towards the total fours. Overthrows, all run fours and extras do not count.
Fours scored in a super over do not count.
6.18.13. Match Sixes
Description of the market: How many sixes will be hit in the match?
Rules: In limited overs matches, bets will be void if it has not been possible to complete at least 80% of the overs scheduled to be bowled due to external factors, including bad weather, unless settlement of the bet has already been determined before the reduction of overs.
In drawn First Class matches, bets will be void if fewer than 200 overs have been bowled, unless settlement of the bet has already been determined.
Only sixes scored from the bat (off any delivery – legal or not) will count towards the total fours. Overthrows and extras do not count.
Sixes scored in a super over do not count.
18.14. Match Extras
Description of the market: How many extras will be scored in the match?
Rules: In limited overs matches, bets will be void if it has not been possible to complete at least 80% of the overs scheduled to be bowled due to external factors, including bad weather, unless settlement of the bet has already been determined before the reduction of overs.
In drawn First Class matches, bets will be void if fewer than 200 overs have been bowled, unless settlement of the bet has already been determined.
All wide deliveries, no balls, byes, leg byes and penalty runs in the match count towards the final result. If there are runs off the bat as well as extras from the same delivery, the runs off the bat do not count towards the final total.
Extras in a super over do not count.
18.15. Match Run Outs
Description of the market: How many run outs will there be in the match?
Rules: In limited overs matches, bets will be void if it has not been possible to complete at least 80% of the scheduled overs in either innings due to external factors, including bad weather, unless settlement of the bet has already been determined before the reduction of overs.
In drawn First Class matches, bets will be void if fewer than 200 overs have been bowled, unless settlement of the bet has already been determined.
Run outs in a super over do not count.
Maximum Over in Match Description: How many runs will be scored in the highest scoring over of the match?
Rules: In limited overs matches, bets will be void if it has not been possible to complete at least 80% of the overs scheduled to be bowled due to external factors, including bad weather, unless settlement of the bet has already been determined before the reduction.
In drawn First Class matches, bets will be void if fewer than 200 overs have been bowled, unless settlement of the bet has already been determined.
All runs, including extras, count towards settlement.
Super overs do not count.
18.16. Match Top Batsman
Description of the market: Which batsman will score the most runs in the match?
Rules: The result of this market is determined on the batsman with the highest individual score in the match.
In limited overs matches, bets will be void if it has not been possible to complete at least 50% of the overs scheduled to be bowled in either innings at the time the bet was placed due to external factors, including bad weather.
Top batsmen bets for First Class matches apply only to the first innings of each team, and will be void if fewer than 200 overs have been bowled, unless settlement of the bet has already been determined. If a player was named at the toss, but later is removed as a concussion sub, that player will still be counted, as will the replacement player.
If a batsman does not bat, but was named in the starting XI, bets on that batsman will stand.
If a substitute (concussion, or otherwise) not named in the starting XI scores the highest individual score in the team’s innings, bets on the market will be void.
When two or more players score the same number of runs, dead-heat rules will apply. Runs scored in a super over do not count.
18.17. Match Top Bowler
Description of the market: Which bowler will take the most wickets in the match?
Rules: The result of this market is determined on the bowler with the most wickets in the match.
In limited overs matches, bets will be void if it has not been possible to complete at least 50% of the overs scheduled to be bowled in either innings at the time the bet was placed due to external factors, including bad weather.
Top bowler bets for First Class matches apply only to the first innings of each team, and will be void if fewer than 200 overs have been bowled, unless settlement of the bet has already been determined. If a player was named at the toss, but later is removed as a concussion sub, that player will still be counted, as will the replacement player.
If a bowler does not bowl, but was named in the starting XI, bets on that bowler will stand.
If a substitute (concussion, or otherwise) not named in the starting XI takes the most wickets, bets on the market will be void.
If two or more bowlers have taken the same number of wickets, the bowler who has conceded the fewest runs will be the winner. If there are two or more bowlers with the same wickets taken and runs conceded, dead heat rules will apply. Wickets taken in a super over don’t count.
If no bowlers take a wicket in an innings then all bets will be void.
18.18. Man of the Match
Description of the market: Who will be named man of the match?
Rules: Bets will be settled on the officially declared man of the match. Dead-heat rules apply.
If no man of the match is officially declared then all bets will be void.
Delivery Markets
18.19. Runs off Delivery
Description of the market: How many runs will be scored off the specified delivery?
Rules: The result will be determined by the number of runs added to the team total, off the specified delivery.
For settlement purposes, all illegal balls count as deliveries. For example, if an over starts with a wide, then the first delivery will be settled as 1 and, although there has not been a legal ball bowled, the next ball will be deemed as delivery 2 for that over.
If a delivery leads to free hit or a free hit is to be re-bowled because of an illegal delivery, the runs scored off the additional delivery do not count.
All runs, whether off the bat or not are included. For example, a wide with three extra runs taken equates to 4 runs in total off that delivery.
18.20. Exact Runs off Delivery
Description of the market: Exactly how many runs will be scored off the specified delivery?
Rules: As for “Runs off Delivery”.
Over Markets
18.21. Runs in Over
Description of the market: How many runs will be scored in the specified over?
Rules: The specified over must be completed for bets to stand unless settlement has already been determined. If an innings ends during an over then that over will be deemed to be complete unless the innings is ended due to external factors, including bad weather, in which case all bets will be void, unless settlement has already been determined.
If the over does not commence for any reason, all bets will be void.
Extras and penalty runs in the particular over count towards settlement.
18.22. Boundary in Over
Description of the market: Will there be a boundary scored in the specified over?
Rules: As for “Runs in Over”. Only boundaries scored from the bat (off any delivery – legal or not) will count as a boundary. Overthrows, all run fours and extras do not count as boundaries.
18.23. Wicket in Over
Description of the market: Will a wicket fall in the specified over?
Rules: As for “Runs in Over”.
For settlement purposes, any wicket will count, including run outs. A batsman retiring hurt does not count as a wicket. If a batsman is timed out or retired out then the wicket is deemed to have taken place on the previous ball. Retired hurt does not count as a dismissal.
18.24. Over Odd/Even
Description of the market: Will the number of runs scored in the specified over be odd or even?
Rules: As for“Runs in Over”. Zero will be deemed to be an even number.
18.25. Group Markets Runs in Groups of Overs
Description of the market: How many runs will be scored in the specified number of overs?
Rules: If the specified number of overs are not complete the bet will be void, unless the team is all out, declares, reaches their target or settlement of the bet has already been determined.
In limited overs matches, bets will be void if the total innings is reduced at any stage to less than 80% of the stated maximum overs at the time the bet was placed, unless settlement of the bet was already determined before the reduction of overs.
18.26. Wickets in Groups of Overs
Description of the market: How many wickets will fall in the specified number of overs?
Rules: If the specified number of overs are not complete the bet will be void, unless the team is all out, declares, reaches their target or settlement of the bet has already been determined.
In limited overs matches, bets will be void if the total innings is reduced at any stage to less than 80% of the stated maximum overs at the time the bet was placed, unless settlement of the bet was already determined.
For settlement purposes, if a batsman is timed out or retired out then the wicket is deemed to have taken place on the previous ball. Retired hurt does not count as a dismissal.
18.27. Runs in Session
Description of the market: How many runs will be scored in the specified session?
Rules: The result is determined by the total number of runs scored in the specified session, regardless of which team has scored them.
If fewer than 20 overs are bowled in a session, bets will be void unless settlement has already been determined.
18.28. Innings Markets Innings Runs
Description of the market: How many runs will a team score in a specified innings?
Rules: In limited overs matches, bets will be void if it has not been possible to complete at least 80% of the overs scheduled to have been bowled at the time the bet was placed due to external factors, including bad weather, unless settlement of the bet has already been determined before the reduction. Bets placed on a future innings will remain valid regardless of the runs scored in any current or previous innings.
In drawn First Class matches, will be void if fewer than 200 overs have been bowled, unless settlement of the bet has already been determined. Bets will also be void in drawn first class matches, if less than 60 overs have been bowled in an incomplete innings, unless settlement of the bet has already been determined. If a team declares, that innings will be considered complete for the purposes of settlement.
18.29. Innings Wickets
Description of the market: How many wickets will the batting team lose in the current innings?
Rules: In limited overs matches, bets will be void if it has not been possible to complete at least 80% of the overs scheduled to have been bowled at the time the bet was placed due to external factors, including bad weather, unless settlement of the bet has already been determined before the reduction.
In drawn First Class matches, bets will be void if fewer than 200 overs have been bowled, unless settlement of the bet has already been determined.
Retired hurt does not count as a dismissal. If a team declares, that innings will be considered complete for the purposes of settlement.
18.30. Innings Fours
Description of the market: How many fours will the batting team hit in their current innings?
Rules: Same as for Most Fours.
18.31. Innings Sixes
Description of the market: How many sixes will the batting team hit in their current innings?
Rules: Same as for Most Sixes.
18.32. Innings Extras
Description of the market: How many extras will be added to the named team’s batting innings?
Rules: Same as for Most Extras.
18.33. Innings Run Outs
Description of the market: How many run outs will be conceded in the innings?
Rules: Same as for Most Extras.
18.34. Maximum Over in Innings
Description of the market: How many runs will be scored off the highest scoring over of the current innings?
Rules: Same as for Maximum Over in Match
18.35. Innings Runs, Odd or Even?
Description of the market: Will the total innings runs be odd or even?
Rules: If the innings is abandoned, forfeited or there is no official result, all bets will be void.
18.36. Innings to finish with a Boundary
Description of the market: Will the last ball of the innings be a boundary?
Rules: Only boundaries scored from the bat (off any delivery – legal or not) will count as a boundary. Overthrows, all run fours and extras do not count as boundaries.
In limited overs matches, bets will be void if there is any reduction in the number of overs scheduled to have been bowled at the time the bet was placed due to external factors, including bad weather. If the match is abandoned or there is no official result, all bets will be void.
18.37. Exact Runs in Innings
Description of the market: How many runs exactly will the team batting in the final innings score?
Rules: Bets will be settled according to the official result.
In limited overs matches, bets will be void if there is any reduction in the number of overs scheduled to have been bowled at the time the bet was placed due to external factors, including bad weather.
If the match is abandoned or there is no official result, all bets will be void.
18.38. Top Batsman in Innings
Description of the market: Which batsman will score the most runs for the named team?
Rules: The result of this market is determined on the batsman with the highest individual score in a team’s innings.
In limited overs matches, bets will be void if it has not been possible to complete at least 50% of the overs scheduled to have been bowled at the time the bet was placed due to external factors, including bad weather.
Top batsmen bets for First Class matches apply only to the first innings of each team, and will be void if fewer than 200 overs have been bowled, unless settlement of the bet has already been determined. If a player was named at the toss, but later is removed as a concussion sub, that player will still be counted, as will the replacement player.
If a batsman does not bat, but was named in the starting XI, bets on that batsman will stand.
If a substitute (concussion, or otherwise) not named in the starting XI scores the highest individual score in the team’s innings, bets on the market will be void.
When two or more players score the same number of runs, in the innings dead-heat rules will apply.
Runs scored in a super over do not count.
18.39. Top Bowler in Innings
Description of the market: Which bowler will take the most wickets for the named team?
Rules: The result of this market is determined on the bowler with the highest individual number of wickets in an individual innings.
In limited overs matches, bets will be void if it has not been possible to complete at least 50% of the overs scheduled to have been bowled at the time the bet was placed due to external factors, including bad weather.
Top bowler bets for First Class matches apply only to the first innings of each team, and will be void if fewer than 200 overs have been bowled, unless settlement of the bet has already been determined.
If a player was named at the toss, but later is removed as a concussion sub, that player will still be counted, as will the replacement player.
If a bowler does not bowl, but was named in the starting XI, bets on that bowler will stand.
If a substitute (concussion, or otherwise) not named in the starting XI takes the most wickets, bets on the market will be void.
If two or more bowlers have taken the same number of wickets, the bowler who has conceded the fewest runs will be the winner. If there are two or more bowlers with the same wickets taken and runs conceded, dead heat rules will apply. Wickets taken in a super over don’t count.
If no bowlers take a wicket in an innings then all bets will be void.
18.40. Last Man Standing
Description of the market: Which batsman will be not out upon completion of the innings?
Rules: If there are two or more batsmen who are not out upon completion of the innings, the winner for the purpose of settlement will be the last batsman to face a delivery (legal or not).
Players will not be deemed to have been not out if they were no longer at the crease having retired hurt or did not bat. If more than 11 players bat, the market will be void.
In limited overs matches, bets will be void if, subsequent to placing the bet, the innings has been reduced in any way due to external factors, including bad weather.
18.41. Batsmen Markets Batsman Runs
Description of the market: How many runs will the named batsman score?
Rules: If the batsman finishes the innings not out, as a result of a declaration, the team reaching the end of their allotted overs, or the team reaching their target; his score will be the final result. If a batsman does not bat, the bet will be void. If a batsman is not in the starting XI, bets will be void.
If a batsman retires hurt, but returns later, the total runs scored by that batsman in the innings will count. If the batsman does not return later, the final result will be as it stood when the batsman retired.
In limited overs matches, bets will be void if it has not been possible to complete at least 80% of the scheduled overs in either innings due to external factors, including bad weather, unless settlement has been determined, or goes on to be determined. Result will be considered determined if the line at which the bet was placed is passed, or the batsman is dismissed.
In drawn First Class matches, bets will be void if fewer than 200 overs are bowled, unless settlement of the bet has already been determined.
Runs scored in a super over do not count.
18.42. Combined Batsman Runs
Description of the market: How many total runs will the named batsmen score?
Rules: As “Batsman Runs”, and if any of the named batsmen do not bat, the bet will be void, unless settlement of the bet has already been determined or goes on to be determined.
18.43. Batsman Fours
Description of the market: How many fours will the named batsman hit?
Rules: If a batsman finishes the innings not out, as a result of a declaration, the team reaching the end of their allotted overs, or the team reaching their target; his number of fours will be the final result. If a batsman does not bat, the bet will be void. If a batsman is not in the starting XI, bets will be void.
If a batsman retires hurt, but returns later, the total fours hit by that batsman in the innings will count. If the batsman does not return later, the final result will be as it stood when the batsman retired.
In limited overs matches, bets will be void if it has not been possible to complete at least 80% of the scheduled overs in either innings due to external factors, including bad weather, unless settlement has been determined, or goes on to be determined. Result will be considered determined if the line at which the bet was placed is passed, or the batsman is dismissed.
In drawn First Class matches, bets will be void if fewer than 200 overs are bowled, unless settlement of the bet has already been determined.
Only fours scored from the bat (off any delivery – legal or not) will count towards the total fours. Overthrows, all run fours and extras do not count.
Fours scored in a super over do not count.
18.44. Batsman Sixes
Description of the market: How many sixes will the named batsman hit?
Rules: If a batsman finishes the innings not out, as a result of a declaration, the team reaching the end of their allotted overs, or the team reaching their target; his number of sixes will be the final result. If a batsman does not bat, the bet will be void. If a batsman is not in the starting XI, bets will be void.
If a batsman retires hurt, but returns later, the total sixes hit by that batsman in the innings will count. If the batsman does not return later, the final result will be as it stood when the batsman retired.
In limited overs matches, bets will be void if it has not been possible to complete at least 80% of the scheduled overs in either innings due to external factors, including bad weather, unless settlement has been determined, or goes on to be determined. Result will be considered determined if the line at which the bet was placed is passed, or the batsman is dismissed.
In drawn First Class matches, bets will be void if fewer than 200 overs are bowled, unless settlement of the bet has already been determined. Only sixes scored from the bat (off any delivery – legal or not) will count towards the total fours. Overthrows and extras do not count.
Sixes scored in a super over do not count.
18.45. Batsman Milestones
Description of the market: Will the named batsman reach the specified milestone?
Rules: Same as for “Batsman Runs”.
Method of Dismissal Description: How will the named batsman be out?
Rules: If the specified batsman is not out, all bets will be void. If the specified batsman retires, and does not return to bat later, all bets will be void. If that batsman does return to bat later and is out, bets will stand.
18.46. Partnership Markets Fall of Next Wicket
Description of the market: How many runs will the batting team have scored when the next wicket falls?
Rules: If the batting team reaches the end of their allotted overs, reaches their target or declares before the specified wicket falls, the result will be the total amassed.
For settlement purposes, a batsman retiring hurt does not count as a wicket.
In limited overs matches, bets will be void if it has not been possible to complete at least 80% of the scheduled overs in either innings due to external factors, unless settlement has already been determined, or goes on to be determined. Result will be considered determined if the line at which the bet was placed is passed, or the wicket in question falls.
In drawn First Class matches, bets will be void if fewer than 200 overs have been bowled, unless settlement of the bet has already been determined.
18.47. Next Man Out
Description of the market: Which batsman will be the next to be dismissed?
Rules: If either batsman retires hurt or the batsmen at the crease are different from those quoted, the bets placed on both batsmen will be declared void. If no more wickets fall, all bets will be void.
18.48. Batsman Match Bet
Description of the market: Which batsman in the current partnership will score the most runs in this innings?
Rules: Bets will settle based on the official scores for the specified batsmen in the innings, as detailed in the “Batsman Runs” section above.
In limited overs matches, bets will be void if it has not been possible to complete at least 80% of the scheduled overs in either innings due to external factors, including bad weather, after the bet is placed unless settlement has already been determined.
18.49. Method of Next Wicket Dismissal
Description of the market: How will the next batsman be out?
Rules: The result will be determined by the dismissal method of the next wicket that falls. A batsman retiring hurt does not count as a wicket. If a batsman is retired out, all bets will be void.
If the specified wicket does not fall, all bets will be void.
18.50. Player Markets Batsman Matchbet
Description of the market: Which of the named players will score the most runs?
Rules: In limited overs matches, bets will be void if it has not been possible to complete at least 80% of the scheduled overs in either innings due to external factors, including bad weather, unless settlement has been determined.
In drawn First Class matches, bets will be void if fewer than 200 overs have been bowled, unless settlement of the bet has already been determined.
Both players must be named in the starting XI, or appear as a substitute. If either does not then subsequently bat all bets are still settled.
Runs scored in a super over do not count.
18.51. Bowler Matchbet
Description of the market: Which of the named players will take the most wickets?
Rules: In limited overs matches, bets will be void if it has not been possible to complete at least 80% of the scheduled overs in either innings due to external factors, including bad weather, unless settlement has been determined.
In drawn First Class matches, bets will be void if fewer than 200 overs have been bowled, unless settlement of the bet has already been determined.
Both players must be named in the starting XI, or appear as a substitute. If either does not - then subsequently “bowl all” bets are still settled.
Wickets taken in a super over do not count.
18.52. All-Rounder Matchbet
Description of the market: Which of the named players will score the most points in the player performance scoring system?
Rules: Points are scored as follows: 1 point per run, 20 points per wicket, 10 points per catch, 25 points per stumping.
In limited overs matches, bets will be void if it has not been possible to complete at least 80% of the scheduled overs in either innings due to external factors, including bad weather, unless settlement has been determined.
In drawn First Class matches, bets will be void if fewer than 200 overs have been bowled, unless settlement of the bet has already been determined.
Both players must be named in the starting XI, or appear as a substitute. If either player does not then subsequently bat or bowl then all bets are still settled.
Points scored in a super over do not count.
18.53. Keeper Matchbet
Description of the market: Which of the named wicket keepers score more points in the player performance scoring system?
Rules: Points are scored as mentioned in clause 18.52. In limited overs matches, bets will be void if it has not been possible to complete at least 80% of the scheduled overs in either innings due to external factors, including bad weather, unless settlement has been determined.
In drawn First Class matches, bets will be void if fewer than 200 overs have been bowled, unless settlement of the bet has already been determined.
Both named players must start the match as a wicket keeper, or appear as a substitute, but if their playing role changes for any reason all bets will still be settled in accordance with scoring system above.
Points scored in a super over do not count.
18.54. Pop Up Markets Free Hit
Description of the market: How many team runs will be scored off the free hit delivery?
Rules: The result will be determined by the number of runs added to the team total, off the specified delivery. If the free hit is re-bowled because of an illegal delivery, the runs scored off the second free hit do not count.
Extras and penalty runs will count towards settlement.
For example, if a wide is bowled on the free hit delivery specified, the result will be 1. Then another free hit market may be offered.
18.55. Race to ‘X’ Runs
Description of the market: Which batsman will reach the specified number of runs first?
Rules: All bets stand, regardless of any curtailment.
If neither batsman reaches the specified number of runs, the markets will be settled as ‘Neither’.
18.56. Next to Hit Six
Description of the market: Which batsman will hit the next six?
Rules: All bets stand, regardless of any curtailment. If neither batsman scores a six after the bet is offered, then the market will be settled as ‘Neither’.
Overthrows and extras do not count.
18.57. Next to Take a Wicket
Description of the market: Which bowler will take the next wicket in this innings?
Rules: All bets stand, regardless of any curtailment. If none of the named bowlers take a wicket the market will be settled as ‘None of the above’.
For settlement purposes, a batsman retiring hurt does not count as a wicket. Run outs, timed out, retired out and any other method of dismissal not awarded to a particular bowler will be settled as ‘None of the above’.
18.58. Winning Over
Description of the market: In which over of the named team’s innings will the match be completed?
Rules: All bets will be void if there is no official result.
In limited overs matches, all bets will be void if, subsequent to placing the bet, the maximum overs possible are reduced in any way.
18.59. One-sided Markets Both Teams to Score ‘X’ Runs
Description of the market: Will both teams score the specified number of runs?
Rules: In limited overs matches, bets will be void if it has not been possible to complete at least 80% of the overs scheduled to have been bowled in both innings at the time the bet was placed due to external factors, including bad weather, unless settlement of the bet has already been determined before the reduction of overs.
In drawn First Class matches, bets will be void if fewer than 100 overs have been bowled in either teams first innings, unless settlement of the bet has already been determined. Only runs scored in the first innings count If a team declares that innings will be considered complete for the purposes of settlement.
18.60. Either Batsman Method of Dismissal
Description of the market: Will either of the named batsmen be dismissed in the specified method?
Rules: All bets will settle, regardless of whether either batsman remains not out, or retired hurt, at the end of the innings.
18.61. Both Batsmen Method of Dismissal
Description of the market: Will both of the named batsmen be dismissed in the specified method?
Rules: Same as for “Either Batsman Method of Dismissal”.
18.62. Runs off Consecutive Deliveries
Description of the market: How many runs will be scored off each of the specified deliveries?
Rules: Same as for “Runs off Delivery” except the specified number of runs must be scored off both named deliveries.
18.63. Wicket off Delivery
Description: Will a wicket fall in the specified delivery?
Rules: The specified delivery must be completed for bets to stand.
For settlement purposes, any wicket will count, including run outs. A batsman retiring hurt does not count as a wicket. If a batsman is timed out or retired out then the wicket is deemed to have taken place on the previous ball.
18.64. Both Batsmen to Score ‘X’ Runs in Over
Description of the market: Will both batsmen score the specified number of runs in the over?
Rules: The specified over must be completed for bets to stand unless settlement has already been determined. If an innings ends during an over then that over will be deemed to be complete unless the innings is ended due to external factors, including bad weather, in which case all bets will be void, unless settlement has already been determined.
If the over does not commence for any reason, all bets will be void.
Runs must be scored off the bat to count towards settlement.
Bets will settle regardless of whether or not either of the specified batsmen are dismissed or retired hurt before the over commences.
18.65. Both Batsmen to Score a Boundary in Over
Description of the market: Will both batsmen score a boundary in the over?
Rules: Same as for “Both Batsmen to Score ‘X’ Runs in Over”. Both fours and sixes count as boundaries. Only fours or sixes scored from the bat (off any delivery – legal or not) will count. Overthrows, all run fours and extras do not count.
18.66. Both a Four and a Six to be Scored in an Over
Description of the market: Will both a four and a six be scored in the over?
Rules: The specified over must be completed for bets to stand unless settlement has already been determined. If an innings ends during an over then that over will be deemed to be complete unless the innings is ended due to external factors, including bad weather, in which case all bets will be void, unless settlement has already been determined. If the over does not commence for any reason, all bets will be void.
Only fours or sixes scored from the bat (off any delivery – legal or not) will count. Overthrows, all run fours and extras do not count.
18.67. Batsman and Bowler Combo Milestones
Description of the market: Will the named batsman, and the named bowler, reach their specified milestones?
Rules: For batsman – same as for “Batsman Runs”. In First Class games, only runs scored in the first innings will count. If a batsman is not in the starting XI, or substituted in, bets will be void.
For bowler – if a bowler does not bowl, they will be deemed to have taken 0 wickets. If a bowler is not in the starting XI, or substituted in, bets will be void. In limited overs matches, bets will be void if it has not been possible to complete at least 80% of the scheduled overs in the relevant innings due to external factors, including bad weather, unless settlement has been determined.
In drawn First Class matches, bets will be void if fewer than 200 overs have been bowled, unless the player’s bowling innings is complete. The result will be considered determined if the lines at which the bet was placed are passed. In First Class games, only first innings wickets will count and runs. Wickets and runs scored in a super over do not count.
18.68. Batsmen Combo Milestones
Description of the market: Will both the batsmen reach their specified milestones?
Rules: Same as for “Combined Batsman Runs”.
18.69. Notes for all Markets
Players sent off/retired out. A player being sent off is viewed as retired out, so the bets will be settled as a wicket.
Concussion substitutions. When a player leaves the field as a concussion substitute, this will not count as a wicket. If the player does not return later, the final result will be as it stood when the player left the field. When a player enters the match as a concussion substitute, for settlement purposes both they and the player replaced will be looked upon as to have played a full part in the match.
Penalty runs after the conclusion of an innings Penalty runs added to a team’s total after the start of the other team’s innings will not count towards settlement of markets in the previous innings.
18.70. Player Performances
Description of the market: choose whether a player will score more or less than a certain score - based on Fantasy-style points.
Rules: Players score 1 point per run, 20 points per wicket, 10 points per catch, and 25 points per stumping
18.71. The Hundred
Description of the market: Cricket format with 100 balls per innings.
Rules: For the Hundred, an over will consist of 5 legal deliveries, so a full Innings will be made up of 20 Overs. All other rules remain the same as other limited over formats.
19. Squash
19.1. If a set ends before the Xth point is reached, this market “Who scores [Xth] point in set [y]” is considered void (cancelled).
19.2. If markets remain open with an incorrect score which has a significant impact on the odds, the scope of impact being determined by the sportsbook acting reasonably, sportsbook reserves the right to void respective bets.
19.3. If the players/teams are displayed incorrectly, sportsbook reserves the right to void respective bets.
19.4. If a player retires, forfeits the match or is disqualified all undecided markets shall be voided.
19.5. Official points deductions will be taken into account for all undetermined markets. Markets which have already been determined will not take deductions into account.
19.6. If penalty point(s) are awarded by the umpire, all bets on that game will stand.
20. Aussie rules football
20.1. All markets exclude overtime unless expressly stated otherwise.
20.2. Regular 80 Minutes: Markets are based on the result at the end of a scheduled 80 minutes play unless expressly stated otherwise. This includes any added injury or stoppage time but does not include extra-time.
20.3. If odds were offered with an incorrect match time (more than 2 minutes), sportsbook reserves the right to void respective bets.
20.4. If the team names or category are displayed incorrectly, sportsbook reserves the right to void respective bets.
21. Boxing
21.1. If either fighter fails to answer the bell for the next round, then his opponent will be deemed to have won in the previous round.
21.2. In the event of a fight being declared a “No Contest” all bets will be void.
21.3. Should the scheduled number of rounds be changed before the fight then all “Total Rounds”, “Round Betting” and “Method of Victory” bets will be void.
21.4. Boxing markets rules:
21.4.1. Winner (To Win the Fight) predict which competitor will win the bout. No draw selection is offered. For the Winner market where no draw selection is offered all bets will be void in the event of a draw (this includes a fight which ends in a Majority Draw or a Technical Draw).
21.4.2. 1x2 (Fight Result) predict the result of the bout. If the fight ends in a Majority Draw or a Technical Draw then Draw will be the winning selection.
21.4.3. Total Rounds (Over/Under) means Betting on the round in which the fight result will be determined. For settlement purposes where a half round is stated - then 1 minute 30 seconds of the respective round will define the half to determine under or over. Thus, 9.5 rounds would be one minute and thirty seconds of the 10th round. If the fight ends at exactly 1 minute 30 seconds of the 10th round then the result would be over 9.5 rounds.
21.4.4. Winner & exact round predict the round in which the selection will win the fight. Betting on winner and exact round is for a fighter to win by KO (knock out), TKO (technical knock out) or disqualification during that round. Where a boxer fails to answer the bell for the next round, his opponent shall be deemed to have won the contest in the previous round. In the event of a technical decision before the end of the fight all bets will be settled as a win by decision and round bets will be deemed losers.
21.4.5. Winning Method predicts the method by which the result of the fight will be decided. All bets will be settled on the official result declared. A win by disqualification is counted as knockout/technical knockout.
21.4.6. Any fighter to win inside the distance predicts if the fight will be decided before the scheduled number of rounds. In the event of a technical decision, for settlement purposes, the fight will have been deemed NOT to have gone the distance.
22. MMA
22.1. All markets are settled according to the result available immediately after the end of the fight. Any subsequent appeals or amendments to the result are not taken into consideration for settlement purposes.
22.2. If either fighter fails to answer the bell for the next round, then his opponent will be deemed to have won in the previous round.
22.3. Should there be a withdrawal or a substitution of one of the fighters concerned, bets will be void.
22.4. In the event of a fight being declared a “No Contest” all bets will be void.
22.5. Should the scheduled number of rounds be changed before the fight then all “Total Rounds”, “Winner and exact rounds” and “Winning Method” bets will be made void.
22.6. MMA Markets rules:
22.6.1. Winner (To Win the Fight) - predicts which competitor will win the bout. No draw selection is offered. For the Winner market where no draw selection is offered all bets will be void in the event of a draw (this includes a fight which ends in a Majority Draw or a Technical Draw).
22.6.2.1x2 (Fight Result) Predict the result of the bout. If the fight ends in a Majority Draw or a Technical Draw then Draw will be the winning selection.
22.6.3. Total (Over/Under) Betting on the round in which the fight result will be determined. For settlement purposes where a half round is stated then 2 minutes 30 seconds of the respective round will define the half to determine under or over. Thus, 2.5 rounds would be two minutes and thirty seconds of the 3rd round. If the fight ends at exactly 2 minutes 30 seconds of the 3rd round then the result would be over 2.5 rounds.
22.6.4. Winning Method predicts the method by which the result of the fight will be decided. All bets will be settled on the official result declared. A win by disqualification is counted as Knockout/Technical Knockout.
For the purposes of the Winning Method market, a KO (knock out) includes the following:
– referee stoppage due to strikes while either fighter is, or both fighters are, standing;
– referee stoppage due to strikes while either fighter is, or both fighters are, on the canvas;
– stoppage by doctor;
– stoppage by a fighter’s corner/team;
– a fighter retires due to injury;
– a win by disqualification.
For the purposes of the Winning Method market, a submission includes the following:
– referee stoppage due to tap-out;
– referee stoppage due to technical submission;
– a fighter’s verbal submission (including a verbal submission which is made due to strikes).
22.6.5.Winner & exact rounds predicts the round in which your selection will win the fight. Betting on winner and exact round is for a fighter to win by KO (knock out), TKO (technical knock out), disqualification or submission during that round or to win by decision. Where a fighter fails to answer the bell for the next round, his opponent shall be deemed to have won the contest in the previous round. In the event of a technical decision before the end of the fight all bets will be settled as a win by decision and round bets will be deemed losers.
22.6.6.”Will the fight go the distance?” predicts if the fight will be decided before the scheduled number of rounds. In the event of a technical decision, for settlement purposes, the fight will have been deemed NOT to have gone the distance.
23. Golf
23.1.A player is deemed to have played in a tournament or a specific round once they have teed off. If a player withdraws, retires, or is disqualified after having teed off, bets will stand.
23.2. In tournaments affected by bad weather or other similar reasons, bets will be resulted on the official result regardless of the number of rounds played.
23.3. If the tournament is abandoned, any bets placed after the last completed round will be void.
23.4. If a golf round is abandoned, all undecided markets will be void.
23.5. Official tour site results at the time of trophy presentation are used for settlement purposes (subsequent disqualification after this time does not count).
23.6. In case of any delay (rain, darkness…) all undecided markets remain unsettled and the trading will be continued as soon as the round / tournament continues
23.7. In the event of any non-runners, 2 ball and 3 ball bets will be void.
23.8. Golf markets rules:
23.8.1.”2 Balls” predicts which player will shoot the lowest score in the listed round. If both players retire at the same hole, the market will be void. Market will be void if both competitors achieve the same score for the affected round. A player can be considered as runner if he tees off on his first scheduled hole.
23.8.2.”3 Balls” predicts which player will shoot the lowest score in the listed round. Dead heat rules apply.
23.8.3.”Outright Winner” - all outright bets are settled on the player awarded the trophy. The result of playoffs is taken into account. Where a tournament is reduced from the scheduled number of holes for any reason (e.g., bad weather conditions) outright bets (except “First round leader” bets) placed prior to the final completed round will be settled on the player awarded the trophy.
23.8.4.”Group Betting (Top XY)” - The winner will be the player achieving the highest placing at the end of the tournament. Dead-heat rules apply except where the winner is determined by a playoff. Special case: If a group betting if offered and only one competitor starts, bets related to respective group betting will be void.
23.8.5.”Finishing Position of a Named Player” - in the event of a tie for a finishing position the tied position will count. For example, a tie with 4 other players for 7th place will count as a finishing position of 7th.
23.8.6.”End of Round Leader (e.g., First round – Winner)”- settlement is based on the tournament score at the end of the specified round. Dead-heat rules apply.
23.8.7.”Tournament Top 4/Top 5/top 6/Top 10/Top 20 Finish” - Dead-heat rules apply.
23.8.8.”To Win/Not to Win a Major” -The 4 majors are US Open, US Masters, USPGA and the British Open.
23.8.9.”Competitor markets” - if the affected competitor retires, all undecided competitor markets will be void.
23.8.10.”Total markets” - if a player which is listed in the group retires, all undecided total markets will be void.
23.8.11.“Hole” & “Hole a to b” markets - if a player which is listed in the group retires, all related and undecided “hole” and “hole a to b” markets will be void.
23.8.12.”Winner”- settled with the official winner of the entire tournament (including extra holes). Bets on all listed players will stand once they have teed off.
23.8.13.”Winner of group”- the winner of this market is the player with the lowest score of a certain group of players after the tournament is over. Only players that are part of the market belong to that group. If there are two or more players inside that group that are tied for the lowest tournament score out of that group, dead heat settlement applies.
23.8.14.”End of round x – leader” - if there are two or more players tied for the lead after a round, dead heat settlement applies. If a player does not a hit single shot in a tournament, he will be voided for all End of round – leader markets. If a player withdraws from the tournament he will be voided for all End of round – leader markets, as long as he has not played a shot in the respective round.
24.Motorcycle Racing
24.1. If a specific event is postponed or abandoned, then bets remain valid provided that the event is completed within 72 hours.
25.Athletics
25.1. If a specific event is postponed or abandoned, then bets remain valid provided that the event is completed within 72 hours.
26.Winter sports
26.1. If a specific event is postponed or abandoned, then bets remain valid provided that the event is completed within 72 hours
27. Formula1
27.1. General Formula1 betting rules:
27.1.1. Unless otherwise stated in the market rules, the result at the time of the podium presentation is considered valid for settlement purposes.
27.1.2. Event being shortened due to weather conditions or other circumstances, but are deemed official by the governing association, will be settled accordingly as long as full points are awarded.
27.1.3. If a race is postponed to another day (to be determined within UTC time zone) all markets shall be considered void.
27.1.4. Unless otherwise stated in the market rules, the dead heat rule will be applied if the number of winners exceeds the expected amount of winning selections for a specific market.
27.1.5. If one or more drivers have to start the race from the pit-lane, he/they will be ranked at the end of the starting grid for settlement purposes.
27.1.6. If competitors (which are reflected as dedicated selections) retire in different laps, the number of finished laps is considered for settlement purposes.
27.2. Team market rules
27.2.1. “Winner (team)”, “Top x (team)” and “Head2head (team)” are settled with the team which has the best ranked car in the final result.
27.2.2. “1st to retire (teams)” is settled with the team which retired one car first. N.B. Specific retirement market rules are considered as valid for this market.
27.2.3. “1st pit stop (teams)” is settled with the team whose car entered the pit-lane first. N.B. Specific pit stop market rules are considered as valid for this market.
27.2.4. Team total overtakings is settled based on the accumulated number of overtakings of both cars in the specified team. N.B. Specific overtakings market rules are considered as valid for this market.
27.3. Markets for fastest lap rules
27.3.1. The driver who achieved the fastest lap in the specified lap, cluster of laps or race is considered as the winner.
27.3.2. The lap time in milliseconds is valid for settlement purposes.
27.4. Head2head markets & Winner of group market rules
27.4.1. If all competitors (which are reflected as dedicated selections) retire in the same lap, the market will be voided.
27.4.2. Markets will be considered void if one of the drivers retires in or before the formation lap.
27.5. Markets for overtakings rules
27.5.1. An overtaking needs to be maintained until the end of the lap in order to be considered for settlement purposes.
27.5.2. Overtakings during the first lap are not considered for settlement purposes.
27.5.3. Overtakings of a specific driver in the same lap when he enters or exits the pit are not considered for settlement purposes.
27.5.4. Overtakings of a car in the lap of its retirement are not considered for settlement purposes.
27.5.5. Lapping and unlapping is not considered as overtaking.
27.6. Markets for retirements rules
27.6.1.A car is considered as retired for settlement purposes if it does not pass the finish line when the session is considered as completed, unless the car/driver is disqualified.
27.6.2. If more than 1 competitor retires in the same lap where the first retirement happened, the dead heat rule will be applied.
27.6.3. If a car retires in the pit or pit lane, the last started lap is considered for settlement purposes.
27.7. Markets for pit stops
27.7.1. The car which enters the pit-lane first will be considered as winner of this market.
27.7.2. If a car enters the pit lane and retires it will still be considered as a pit stop for settlement purposes.
27.8. Total finishers market rules.
27.8.1.A driver is only considered as a finisher for settlement purpose if he passes the finish line when the session is considered as ended.
III. Esports special rules
1. General rules applicable to esports
1.1. All esports markets are based on in-game score events or results at the end of a scheduled match/map. All settlements will occur using the official score and results, which are declared on the official video stream or the in-game stream of the relevant matches.
1.2. All match start dates and times displayed for Esports matches are for indication purposes only and are not guaranteed to be correct. Bets will stand if a match is offered with an incorrect date and/or time.
1.3. If a match is paused/postponed and not rescheduled to a later time within 24 hours of the actual scheduled start time, then all bets on that match will be voided.
1.4. If the name of a player/team/tournament is misspelled, all bets will still stand unless it’s obvious that the misspelled name is the same as a different entity/person.
1.5. If a team name is changed due to a team leaving the organization, joining another organization, or due to an official change of team name, all bets will stand.
1.6. If the organizer of the event allows for stand-ins and there is an official result, all bets will be resulted as normal.
1.7. In the case where there is an overruling of a match result by the organizer due to unforeseen circumstances - such as cheating - all bets on that match will be voided. This rule is applicable within 72 hours from the end of the match, after the term sportsbook will not change the result of the tickets.
1.8. If a match has been declared as a walkover win by the tournament organizer, all bets will be void.
1.9. If one team retires during a match, only wagers on the completed individual maps will be resulted. Match market, match side markets, and all other undecided map markets will be voided. Bets placed on any following maps that will be completed will be resulted with the official results. However, any and all live offer will be suspended on this match and moved to a new match with a different match ID that will genuinely reflect the state of the match. The only exemption to this rule would be in this very situation: team A wins map 1 and proceeds to forfeit map 2. In this case, we would void all wagers on all undecided match and map 2 markets and continue our offer within map 3 of the match.
1.10. All markets consider overtime, unless expressly stated otherwise in the market name.
1.11. If the match format is changed or differs from the one which is being offered, the sportsbook reserves the right to void all bets.
1.12. If the fixture is listed incorrectly, the sportsbook reserves the right to void all bets.
1.13. If a match is played before the scheduled start date / time, all bets placed after the actual start of the match will be refunded. All bets placed before the actual start of the match will stand.
1.14. If a match or map is replayed due to an organizer or technical issues, all affected markets will be voided, while the replayed matches or maps will be handled separately as a new match.
1.15. If a game on the map starts with less than ten players, all bets on that map will be voided.
2. Esports game specific rules
2.1. CS:GO rules:
2.1.1. If one of the players disconnects and is unable to reconnect or be replaced for the rest of the map, both teams decide to continue 4v5, and they play at least 5 rounds. All affected bets on that map, match, and match side markets will be voided.
2.2. If a team retires, receives a win by admin decision, or is disqualified before all scheduled rounds of a map are played, all undecided bets on that map and match will be voided.
2.3. Rounds 1-15 constitute the first half of CS:GO maps.
2.4. In the case of a round restart, all bets will stand. All markets will be resolved based on the official score.
2.2. Valorant rules:
2.2.1. If one of the players disconnects and is unable to reconnect or be replaced for the rest of the map, both teams decide to continue 4v5, and they play at least 5 rounds. All affected bets on that map, match and match side markets will be voided.
2.2.2. If a team retires, receives a win by admin decision or is disqualified before all scheduled rounds of a map are played, all undecided bets on that map and match will be voided.
2.2.3. Rounds 1-12 constitute the first half of Valorant maps.
2.2.4. In the case of a round restart, all bets will stand. All markets will be resolved based on the official score.
2.3. Dota 2 rules:
2.3.1. If a map starts with fewer than 10 competitors, all bets on the map will be void.
2.3.2. If a competitor disconnects in the first 10 minutes and is unable to reconnect or be replaced for the rest of the map, all affected bets on that map and match will be voided. If a competitor disconnects or quits after the 10th minute of play of a map has started, bets have action according to the official result.
2.3.3. If a walkover or win by admin decision is given in the first 10 minutes of a map, all bets on the map will be void. If a win by admin decision is awarded after the 10th minute of play of a map has started, bets have action according to the official result.
2.4. League of Legends rules:
2.4.1. If a map starts with fewer than 10 competitors, all bets on the map will be void.
2.4.2. If a competitor disconnects in the first 10 minutes and is unable to reconnect or be replaced for the rest of the map, all affected bets on that map and match will be voided. If a competitor disconnects or quits after the 10th minute of play of a map that has started, bets have action according to the official result.
2.4.3. If a walkover or win by admin decision is given in the first 10 minutes of a map, all undecided bets on that map and match will be voided. If a win by admin decision is awarded after the 10th minute of play of a map has started, bets have action according to the official result.
2.5. King of Glory rules:
2.5.1. If a map starts with fewer than 10 competitors, all bets on the map will be void.
2.5.2. If a competitor disconnects in the first 10 minutes and is unable to reconnect or be replaced for the rest of the map, all undecided bets on that map and match will be voided. If a competitor disconnects or quits after the 10th minute of play of a map has started, bets have action according to the official result.
2.5.3. If a walkover or win by admin decision is given in the first 10 minutes of a Map, all undecided bets on that Map and Match will be voided. If a win by admin decision is awarded after the 10th minute of play after the Map has started, bets have action according to the official result.
2.5.4. Market specific rules - if the final gameplay length/duration is the same as a particular threshold, it is resolved as OVER.
2.6. eSports FIFA
2.6.1. eSports Battle match duration - 2x4 minutes.
2.6.2. Liga Pro eFootball match duration - 2x6 minutes.
2.6.3. All Markets will be settled as set out in the General and Soccer Market Rules.
2.7. eSports NBA2K
2.7.1. Match duration – 4x5 minutes. This includes overtime.
2.7.2. All Markets will be settled as set out in the General and Basketball Market Rules.
IV. Esports solution betting rules
1.1. General Rules
1.1.1. Sportsbook platform reserves the right to cancel any bet made on obviously “bad” odds (e.g. odds that include typo, back-office error, fixed matches), switched odds or a bet made after an event has started or match was affected by obvious technical problems.
1.1.2. All bets will be settled, when the outcome of the market has taken place.
1.1.3. Market "Match" (1X2) is where it is possible to bet on the (partial or definite) outcome of a match or event. The options are: "1" = Home team, or team listed to the left side of the offer; "X" = Draw, or the selection in the middle; "2" = Away team, or team listed to the right side of the offer.
1.1.4. Market "Correct Score» is where it is possible to bet on the (partial or definite) exact score of a match or event.
1.1.5. Market "Over/Under" (Totals) is where it is possible to bet on the (partial or definite) amount of a predefined occurrence (e.g. goals, points, corners, rebounds, penalty minutes, etc.). Should the total amount of the listed occurrences be exactly equal to the betting line, then all bets on this offer will be declared void. Example: an offer where the betting line is 128.0 points and the match ends with the result 64-64 will be declared void.
1.1.6. Market "Odd/Even" is where it is possible to bet on the (partial or definite) amount of a predefined occurrence (e.g. goals, points, corners, rebounds, penalty minutes, etc.)."Odd" is 1,3,5 etc.; "Even" is 0,2,4 etc.
1.1.7. Market "Half time/Full time" is where it is possible to bet on the result in half time and the final outcome of the match. E.g. if at Half time the score is 1-0 and the match ends 1-1, the winning outcome is 1/X. The bet is void if the regular time of the match is played in a different time format than those listed in the bet (i.e. other than two halves).
1.1.8. Market "Period betting" is where it is possible to bet on the outcome of each separate period within a match/event.
1.1.9. Market "Draw No Bet" is where it is possible to bet on either "1" or "2" as defined in . It is also common practice to refer to "Draw No Bet" in cases where no draw odds are offered. Should the specific match contain no winner (E.g. match ends as a draw), or the particular occurrence does not happen (E.g. Draw No Bet and match ends 0-0) the stakes will be refunded.
1.1.10. Market "Handicap" is where it is possible to bet on whether the chosen outcome will be victorious once the listed handicap is added/subtracted (as applicable) to the match/period/total score to which the bet refers to. In those circumstances where the result after the adjustment of the handicap line is exactly equal to the betting line, then all bets on this offer will be declared void.
1.1.11. Market Asian Handicap: Home team (-1.75) vs Away team (+1.75). This means that the stake is divided into 2 equal bets and placed on the outcomes -1.5 and -2.0. For the bet to be fully paid out at the listed odds, Team A must win the match with a bigger margin than both of their listed handicaps (ie. 3 goals or more margin). In the eventuality that Team A wins with only a 2 goal margin, the bet will be considered as partially won with a full payout on the -1.5 part of the bet and a refund on the -2.0 side since the outcome on that part of the bet would be considered a “tie”. Should the match produce any other outcome, including a Team A victory with only 1 goal margin, the whole stake would be lost. Away teams are given a +1.75 goal advantage in the match. This means that the stake is divided into 2 equal bets and placed on the outcomes +1.5 and +2.0.
1.1.12. Market "Double Chance" is where it is possible to bet simultaneously on two (partial or definite) outcomes of a match or event. The options are: 1X, 12 and X2 with "1", "X" and "2" as defined in.
1.1.13. Market "Team to score first and win" refers to the listed team scoring the first goal in the match and going on to win the match. Should there be no goals in the match all bets will be settled as void.
1.1.14. Bets on "Quarter / Half / Period X" refer to the result/score achieved in the relevant timeframe and does not include any other points/goals/events tallied from other parts of the event/match. Bets will be voided if the match is played in any other format but the one stipulated in the offer.
1.1.15. Bets on "Result at end of Quarter / Half / Period X…” refer to the result of the match/event after termination of the stipulated time frame and will take into account all other points/goals/events tallied from previous parts of the event/match.
1.1.16. Bets on "Race to X Points / Race to X Goals..." and similar offers refer to the team/participant reaching the earliest the particular tally of points/goals/events. If the offer lists a timeframe (or any other period restriction) it will not include any other points/goals/events tallied from other parts of the event/match which are not related to the mentioned time frame. Should the listed score not be reached within the stipulated time frame (if any), all bets will be declared void, unless otherwise stated.
1.1.17. Bets on "Winner of Point X / Scorer of Goal X'' and similar offers refer to the team/participant scoring/winning the listed occurrence. For the settlement of these offers, no reference to events happening prior to the listed occurrence will be taken into consideration. Should the listed event not be scored/won within the stipulated time frame (if any), all bets will be declared void, unless otherwise stated.
1.1.18. Any reference for a team to win all halves/periods (e.g. Team to win both halves) means that the listed team must score more goals than its opponent during all the stipulated halves/periods of the match.
1.2. Basketball Market Rules
1.2.1. Markets do not consider overtime unless otherwise stated.
1.2.2. If a match ends before the Xth is reached, this market is considered void (cancelled). Who scores Xth point? (incl. ot), Which team will win race to x points? (incl. OT).
1.3. Cricket Market Rules
1.3.1. Delivery Markets Runs off . The result will be determined by the number of runs added to the team total, off the specified delivery. For example, if an over starts with a wide, then the first delivery will be settled as 1 and, although there has not been a legal ball bowled, the next ball will be deemed as delivery 2 for that over. If a delivery leads to free hit or a free hit is to be re-bowled because of an illegal delivery, the runs scored off the additional delivery do not count. All runs, whether off the bat or not are included. For example, a wide with three extra runs taken equates to 4 runs in total off that delivery.
1.3.2. Over Markets Runs in Over. The specified over must be completed for bets to stand unless settlement has already been determined. If an innings ends during an over then that over will be deemed to be complete unless the innings is ended due to external factors, including bad weather, in which case all bets will be void, unless settlement has already been determined. If the over does not commence for any reason, all bets will be void. Extras and penalty runs in the particular over count towards settlement.
1.3.3. Wicket in Over. For settlement purposes, any wicket will count, including run outs. A batsman retiring hurt does not count as a wicket. If a batsman is timed out or retired out then the wicket is deemed to have taken place on the previous ball. Retired hurt does not count as a dismissal.
1.3.4. Over Odd/EvenDescription: Will the number of runs scored in the specified over be odd or even? Rules: As “Runs in Over”. Zero will be deemed to be an even number.
1.3.5. Innings Markets. In limited overs matches, bets will be void if it has not been possible to complete at least 80% of the overs scheduled to have been bowled at the time the bet was placed due to external factors, including bad weather, unless settlement of the bet has already been determined before the reduction. Bets placed on a future innings will remain valid regardless of the runs scored in any current or previous innings. In drawn First Class matches, will be void if fewer than 200 overs have been bowled, unless settlement of the bet has already been determined. Bets will also be void in drawn first class matches, if less than 60 overs have been bowled in an incomplete innings, unless settlement of the bet has already been determined. If a team declares, that innings will be considered complete for the purposes of settlement.
1.4. Baseball Market Rules
1.4.1. Possible extra innings are not considered in any market unless otherwise stated.
1.5. FIFA
1.5.1. Match duration – 2x6 minutes. This includes injury time but does not include extra time or penalty shootouts.
1.5.2. All Markets will be settled as set out in the General Rules.
1.6. FIFA: Volta
1.6.1. Match duration – 2x3 minutes. This includes injury time and extra time but does not include penalty shootouts.
1.6.2. All Markets will be settled as set out in the General Rules.
1.7. Penalty Shootout
1.7.1. Includes only penalty shootouts without regular time, injury time or extra time .
1.7.2. All Markets will be settled as set out in the General Rules.
1.8. NBA 2K
1.8.1. Match duration – 4x6 minutes. This includes overtime.
1.8.2. All Markets will be settled as set out in the General and Basketball Market Rules.
1.9. Rocket League
1.9.1.Match duration – 5 minutes. This doesn’t include overtime.
1.9.2.All Markets will be settled as set out in the General Rules.
1.10. eFighting
1.10.1.The winner of the match is the character who wins the fight.
1.10.2. Explanation of eFighting market terms.
Health Bar - Each character has 2 Health Bars. The second bar is active only after the first is completely spent.
First damage – first successful attack.
Clash – Situation in the fight, when both characters challenge each other on special occasions. to increase hit points. Both fighters can win the clash, but there can also be a draw.
Supermove – Special move for each character, that occurs very rarely.
1.10.3. All markets will be settled according to the definitions above.
1.11. eCricket
1.11.1. Match consists of two innings - one for each team.
1.11.2. Each inning consists of five overs with 6 deliveries of each.
1.11.3. All Markets will be settled as set out in the Cricket Market Rules.
1.12 eBaseball
1.12.1. Match consists of 3 innings and extra innings if needed.
1.12.2. All Markets will be settled as set out in the Baseball Market Rules.
1.13 eShooter
1.13.1. Match consists of 15 rounds. To win against one of the teams, it is enough to score 8 points.
1.13.2. All Markets will be settled as set out in the General Rules.
1.14. eTennis
1.14.1. The winner of match is the first player to win 2 sets.
1.14.2. Player must win 3 games to win a set. If the score is tied at 2-2, then a player can win 4-2, or if players are still tied at 3-3 then the set is decided by a tie-break.
1.14.3. The winner of tie-break is the first player to win 5 points with minimum 2 points difference. If the score is tied at 5-5, the player can win 7-5, 8-6, 9-7, etc.
V. Virtual sports rules
1. Virtual football
1.1. The Virtual Football Modes provide 24/7/365 real money betting experience on virtual football. Competitions are generated continuously and bets can be placed at any time, even within a season.
1.2. Game structure
Each mode has a different tournament structure:
1.2.1.Virtual Football League Mode (VFLM):
-16 Teams
- Home & away matches
- 30 match days
- 8 concurrent matches per match day
-240 matches per season Group Stage
1.2.2.Virtual Football World Cup (VFWC):
-32 Teams (8 groups of 4 teams per group)
-12 match day chunks (3 match days of 4 chunks per match day)
-4 concurrent matches per match day chunk
-48 matches per group stage
-Knock-Out-Stage
-16 Teams
-5 round (R16[1..4]; R16[5...8]; R8; Semi Finals; Final & 3rd Place)
-4 concurrent matches (R16[1..4]; R16[5...8]; R8);
-2 concurrent matches (Semi Finals; Final & 3rd Place)
-16 matches per knock-out-stage.
2. Virtual basketball
2.1. The VBL provides 24/7/365 real money betting experience on virtual basketball. The league consists of 16 teams and seasons run continuously. Each season comprises 30 match days (home and away matches). Bets can be placed at any time – even within a season.
2.2. Season Details - For the online version one season lasts 106:30 minutes in total, separated into a ‘Pre-League’ period, a ‘Match day Loop’, and a ‘Post league’ period. The ‘Pre-League’ period runs prior to the start of a season and lasts 60 seconds. All match days are summarized as the ‘Match day Loop’ period with a total duration of 105:00 minutes. At the end of every season there is a 30 second ‘Post Season’ period.
2.3. Betting on a VBL match is allowed up to 10 seconds before tip-off. Betting markets for future match days of the current season remain open. When a future match day from the ‘Match Day’ bar at the bottom is selected, the matches related to that day along with the odds will be displayed in the lower odds section.
3. Virtual horses
3.1. The Virtual Horses (VHK) provides 24/7/365 real money betting experience on virtual horse races. Bets can be placed up to 10 seconds prior to the start of the next upcoming race as well as on all future races of the current race days at any time.
3.2. Races are generated continuously - a new one will be started as soon as the current one has finished. Betting is possible in the next 10 upcoming races:
- 2 minute total event cycle;
- 40 seconds betting phase;
- 65 seconds event phase;
- 15 seconds results phase;
- 2 grass and 1 dirt track with a 1000m race randomly scheduled;
- 8, 10, 12, 14 runners randomly assigned.
3.3. Virtual Horses markets rules:
3.3.1.Win - select the runner which will finish first;
3.3.2.Place - select the runner which will finish either 1st, and 2nd (6-7 Runners), select the runner which will finish either 1st, 2nd and 3rd (7+ runners);
3.3.3.Forecast (Correct Order) - select the runners that will finish 1st and 2nd in the correct order (exacta);
3.3.4.Forecast (Any Order) - select the runners that will finish 1st and 2nd in any order (quinella);
3.3.5. Tricast (Correct Order) - select the runners that will finish 1st, 2nd and 3rd in the correct order (trifecta);
3.3.6.Tricast (Any Order) - select the runners that will finish 1st, 2nd and 3rd in any order (trio).
4. Virtual dogs
4.1. The Virtual Dogs (VDK) provides 24/7/365 real money betting experience on virtual dog races. Bets can be placed up to 10 seconds prior to the start of the next upcoming race as well as on the ten future races at any time.
4.2. Game information. Races are generated continuously - a new one will be started as soon as the current one has finished.
- 2 minute total event cycle;
-37 seconds or 67 seconds betting phase;
-38 seconds or 68 seconds event phase;
-15 seconds results phase;
-night and day track with distance 360m and 720m randomly scheduled;
- 6 or 8 runners randomly assigned.
4.3. Virtual Dogs markets rules:
Win - select the runner which will finish first;
4.3.2.Place - select the runner which will finish either 1st, and 2nd (6-7 Runners), select the runner which will finish either 1st, 2nd and 3rd (7+ runners);
4.3.3.Forecast (Correct Order) - select the runners that will finish 1st and 2nd in the correct order (exacta);
4.3.4.Forecast (Any Order) - select the runners that will finish 1st and 2nd in any order (quinella);
4.3.5.Tricast (Correct Order) - select the runners that will finish 1st, 2nd and 3rd in the correct order (trifecta);
4.3.6.Tricast (Any Order) - select the runners that will finish 1st, 2nd and 3rd in any order (trio).
VI. Greyhound, Horse and Harness Racing rules
1. General
1.1 All bets shall be settled based on the official declaration of the result of the race as made by the relevant racing authority on the day of the race.
1.2 In the event of a Dead Heat, the bet will be paid out at face value divided by the number of Dead Heating winners of the event.
1.3 Whilst the sportsbook strives to provide the most up to date and accurate data, the sportsbook shall not liable for any errors regarding the Horses, Greyhound or Harness racing data.
2. Market Specific Rules
2.1. To the market “Win Betting” Dead heat rules apply.
2.2. To the market “Place Betting” the following rules apply:
2.2.1. Where there are 8 or more runners in a race, a place shall be paid on first, second and third places. If a bet is placed when the field has 8 or more runners and the field later reduced to 7 or less runners, first, second and third places will be paid, however deductions shall apply. See Deductions Table in clause 3.3.5.
2.2.2. Dead heat rules apply
2.3. To the market “Top 2 Betting’ the following rules apply:
2.3.1. Pays on runners to come 1st or 2nd in the race.
2.3.2. Bets are only valid on races with 5 or more runners. Any bets placed on a race with less than 5 runners will be voided.
2.3.3. Dead heat rules apply.
3. Settlement & Cancellation rules
3.1. Scratchings
3.1.1. If a runner is scratched, the stake will be refunded.
3.2. Abandoned, Postponed and Transferred Races
3.2.1. If a race is abandoned or transferred to another venue/track (including transferring to a different track at the same venue) or postponed to another date, single bets shall be void. Affected Combo Bets will be recalculated excluding that Event.
3.2.2. Where a race is postponed and rescheduled to take place at the same venue within 48 hours of the original scheduled start time of the race, all bets shall stand as if the race was not postponed.
3.2.3. If scratchings are reinstated due to a postponed race at the same venue then all bets shall be void.
3.3. Errors
3.3.1. If the sportsbook publishes, posts or quotes any incorrect betting information for any horse racing, greyhound or harness racing Event, including, but not limited to posting wrong odds, then regardless of the cause of the source of such error sportsbook reserves the right to void any respective bet.
3.4. Acceptance of Bets after Race Start Time
3.4.1. If a single bet is inadvertently accepted after the official start time of the Event, the bet shall be voided and will be refunded to the End User.
3.4.2. If a bet was accepted after the official start time of the Event as part of a Combo bet then that Event shall be deemed void, and the remaining leg(s) of the Combo bet will stand.
3.5. Other
3.5.1. In the event of a horse or a greyhound being withdrawn late by order of the stewards, all bets will be paid taking into account the stewards decision regarding the status of the horse or greyhound (as applicable), including deductions on remaining runners. See deductions table in clause 3.5.5.
3.5.2. Bets will be settled as per the official decision of stewards on race day. Where a horse/dog is later disqualified or placings amended at a later date, for any reason, the official result as declared by stewards on the day of the race will stand for the purposes of bet settlement.
Crashed & Aborted Games
1. We are not liable for any downtime, server disruptions, lagging, or any technical or politicaldisturbance to the gameplay. Refunds may be given solely at the discretion of us.
2. We shall accept no liability for any damages or losses which are deemed or alleged to have arisen out of or in connection with Website or its content, including without limitation, delays or interruptions in operation or transmission, loss or corruption of data, communication orlines failure, any person's misuse of the Website or its content or any errors or omissions in content.
3. In the event of a casino system's malfunction, all wagers are void.
4. In the event a Game is started but miscarried because of a failure of the system, we shall refund the amount wagered in the Game to you by crediting it to your Account or, if an Account no longer exists, by paying it to you in an approved manner; and if you have an accrued creditat the time the Game miscarried, credit to your Account the monetary value of the credit or, if anAccount no longer exists, pay it to you in an approved manner.
Live Chat
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2. You shall not make any statements that are sexually explicit or grossly offensive, includingexpressions of bigotry, racism, hatred, or profanity.
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5. You shall not make statements about us, the Website, or any other Internet site(s) connected to us that are untrue and/or malicious and/or damaging to us.
6.You shall not collude through the chat rooms or separate chat. Any suspicious chats willbe reported to the relevant regulatory or law enforcement authority.
7. In the event if you breach any of the above provisions relating to the chat facility, we shall have the right to remove the chat room or immediately terminate your Account. Upon such termination, we shall refund to you any funds which may be in your Account over and above anyamount which may be owing to us at such time (if any).
Niveaux VIP
Niveaux VIP
EUR
USD
CAD
BRL
PLN
1 Level
1500
1500
1500
7500
7500
2 Level
1500
1500
1500
7500
7500
3 Level
1500
1500
1500
7500
7500
4 Level
1750
1750
1750
8500
8500
5 Level
1750
1750
1750
8500
8500
6 Level
1750
1750
1750
8500
8500
7 Level
2000
2000
2000
10000
10000
8 Level
2000
2000
2000
10000
10000
9 Level
2000
2000
2000
10000
10000
10 Level
2000
2000
2000
10000
10000
11 Level
2000
2000
2000
10000
10000
12 Level
2000
2000
2000
10000
10000
13 Level
2500
2500
2500
12500
12500
14 Level
2500
2500
2500
12500
12500
15 Level
2500
2500
2500
12500
12500
16 Level
3000
3000
3000
15000
15000
17 Level
5000
5000
5000
20000
20000
18 Level
NA
NA
NA
NA
NA